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Audi Chattanooga
Chattanooga, TN
243 Reviews
It Takes More Than Just One Happy Chattanooga Customer to Earn the Trust of Drivers Throughout Ringgold GA, Cleveland TN, Soddy-Daisy and Signal Mountain
It Takes a Dynamic Team Just Like the One at Audi Chattanooga
At Audi Chattanooga, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Audi vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Audi Q5, Q7, A3, A4 or A5 of your dreams in your driveway, on your terms.
When you're ready to return to our Chattanooga dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 6001 International Drive Chattanooga, Tennessee and we'd be happy to assist you with all of your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 243 reviews
August 28, 2016
Redefining the car buying experience. As a busy actuarial analyst, my time is limited. This dealership understood my lack of time to sit in a dealership haggling back and forth about infor As a busy actuarial analyst, my time is limited. This dealership understood my lack of time to sit in a dealership haggling back and forth about information I did not care about. I live in Atlanta so much of the discussion was done over the phone and via email. They provided me the information I wanted quickly and much of the communication was done via email which was perfect for my scheduling conflicts. They were not pushy. When they asked about my interest in other products or services and I expressed I was not they moved on and did not pressure me which I greatly appreciated. This dealership also has a team approach to servicing their clients. So much so that when the finance manager asked me who my salesman was, I could not say just one name with confidence because 3 team members serving all my needs as one was unavailable another jumped in. Honorable mention also goes to Chester Sharp for his genuine nice conversation. While each member was excellent, I must say Jeff Lynch went above and beyond. He made sure I was ok even when my old car got a flat and we had to wait for road side service. His job was completely done but he continued to show care and provide myself and mother the 5 star treatment. I am loving my new 2017 Audi Q3 and will definitely return to Audi of Chattanooga for my future car needs. More
by JenDou
Helpful August 25, 2016
Awesomesauce From the minute we walked in the door, Chester was funny, informative, and up front with us. We came in with a clear idea of what we wanted, and he h From the minute we walked in the door, Chester was funny, informative, and up front with us. We came in with a clear idea of what we wanted, and he helped guide us through the entire process quickly and easily. Chester answered our wide spectrum of questions, was incredibly accommodating and never tried to offer us something we weren't interested in. We received fantastic service from him and will definitely be back for future purchases. Jonathan Logan was also incredibly straightforward with us and clearly explained all our options in regards to leasing this car. He was entertaining and friendly and handled everything quickly. More
by Andrea Allen
Employees Worked With
Chester Sharp, Jonathan Logan
August 04, 2016
Very pleasant, attentive to questions Mr. Chester Sharp was very helpful. I visited the dealership several times before purchase. Chester Sharp helped me each time as I was trying to decid Mr. Chester Sharp was very helpful. I visited the dealership several times before purchase. Chester Sharp helped me each time as I was trying to decide on a model. Chester drove to my home on a couple occasions to show me available models as he knows I don't enjoy driving in the dealership's area. I am pleased with the vehicle, Q5, and Chester Sharp invited me back to the dealership for further instructions about the "bells & whistles" on the car as well as a complimentary car wash anytime they are open. More
by Linda Stovall
Employees Worked With
Chester Sharp
July 26, 2016
2016 A6 Purchase Just purchased my second Audi in 2 months from Audi Chattanooga. Jeff Lynch assisted me both times and was wonderful to deal with. Will highly reco Just purchased my second Audi in 2 months from Audi Chattanooga. Jeff Lynch assisted me both times and was wonderful to deal with. Will highly recommend Jeff and the entire staff to all my friends and family! More
by Chip
July 21, 2016
Worst Audi dealer Blew a code on vehicle. Walked in telling them what the code was. Had to wait a week with no air conditioning (related to the code) to come in and g Blew a code on vehicle. Walked in telling them what the code was. Had to wait a week with no air conditioning (related to the code) to come in and get oil change and discuss what the code meant. Did I mention it was the hottest week of summer? Car comes back they tell us the code is maybe not what we thought (usually not) and good news it'll only be $550 to repair. We decided we were calling the original dealer purchased from in ATL (hands down no difference better in EVERY way) and our oil change bill comes back over $350. Ask how this is possible. They checked code. The code we came in telling them. No discussion beforehand that we were going to be charged $126ish dollars for something we knew? Said no way. HE got angry. Said that he's pay out of his pocket (yeah right). We refused to pay because it had never been addressed prior and we walked in with that info. Bottom line? Done with Audi. Third one we have owned (purchased on ATL). Chatt sucks in service, attitude etc. you boys need a bigger ball field aka competition. Maybe these other reviewers just don't know the difference between being treated like you bought a 70,000 car and didn't? More
by Centralperkeaat
Employees Worked With
Steve Garverick
July 20, 2016
Burned out brake light Got me in the same day. Very friendly. Wait time:30 minutes. They even washed my car without me asking. Nice waiting area. Always a pleasure. Got me in the same day. Very friendly. Wait time:30 minutes. They even washed my car without me asking. Nice waiting area. Always a pleasure. More
by Amy
Employees Worked With
Steve Garverick, Jason Schollenberger, Christian Harris
July 20, 2016
Needed tire replacement. Work was done quickly. I had nail in tire. Staff ordered tire and changed it promptly. I did not need to wait long for the service to be performed. I had nail in tire. Staff ordered tire and changed it promptly. I did not need to wait long for the service to be performed. More
by Kurtz
Employees Worked With
Steve Garverick
July 18, 2016
Great experience You never think of car buying as a fun experience but Jeff and Robert at Audi Chattanooga were both so helpful and made it an easy process for us. Plu You never think of car buying as a fun experience but Jeff and Robert at Audi Chattanooga were both so helpful and made it an easy process for us. Plus we love our purchase! More
by HEATHER1420
July 15, 2016
Service I brought my vehicle in for a routine service. They took my car back promptly and serviced it in an hour. My wait was pleasant and short. Steve and hi I brought my vehicle in for a routine service. They took my car back promptly and serviced it in an hour. My wait was pleasant and short. Steve and his staff were exceptional. More
by Frank93
Employees Worked With
Steve Garverick
June 28, 2016
Chattanooga Audi makes me feel like family. Audi personnel are so professional and warm. They take great care of their customers. First dealership where maintenance visits are enjoyable. I will Audi personnel are so professional and warm. They take great care of their customers. First dealership where maintenance visits are enjoyable. I will continue to purchase my vehicles from Chattanooga Audi and will also continue to use them for services. It's surprising when Audi staff give you their cell number and assist in the little things such as Audi Connect, etc. Typically purchasing new vehicles is not a great experience but Audi salesmen knew what I needed more than I did and nailed it after getting information on how I would be using my vehicle. The service department remembers my name, is patient with my schedule and always ensures my time is valuable. GREAT TEAM AT CHATT AUDI More
by TammyE
