Audi Coral Springs

I recently purchased an Audi Q8 e-tron from Audi Coral Springs. Overall, the buying experience was unsatisfactory, and Timothy Alexander was helpful in facilitating the transaction and addressing our conc Springs. Overall, the buying experience was unsatisfactory, and Timothy Alexander was helpful in facilitating the transaction and addressing our concerns throughout the process. Unfortunately, the vehicle was not properly prep for delivery. We waited approximately two hours for the detailing to be completed, only to discover that the vehicle still had scratches on the exterior and the interior had not been thoroughly cleaned or disinfected. This was disappointing, especially when purchasing a Certified premium used vehicle. Despite these issues, we decided to proceed with the purchase and brought our concerns to Timothy attention, requesting and insisting in Immediate resolution. Tim scheduled a week later appointment at Audi Fort Lauderdale, where the detailing was properly completed and the scratches were repaired. Timothy promptly assisted in coordinating the necessary follow-up and ensured that our concerns were addressed in a professional manner. While the delivery experience fell short of expectations, I appreciate the efforts made afterward to resolve the issues. My recommendation to Audi Coral Springs would be to improve their vehicle delivery inspection and preparation process to ensure customers receive their vehicles in the condition they expect from the Audi brand. More

Good service once you arrive. New AI phone system for service - not a fan. Not able to speak to an advisor. New AI phone system for service - not a fan. Not able to speak to an advisor. More

Every one at the dealership that we dealt with was excellent. We were in and out in less than 2hrs This was the 3rd car we purchased in the last 5 yrs with Coral Springs Audi excellent. We were in and out in less than 2hrs This was the 3rd car we purchased in the last 5 yrs with Coral Springs Audi More

Was in past Saturday with no appointment because my car was sputtering and reluctant to run. I was immediately greeted by AJ in service who said if I could wait 45 minutes they would run a scan. 45 minut was sputtering and reluctant to run. I was immediately greeted by AJ in service who said if I could wait 45 minutes they would run a scan. 45 minutes later I got my keys back and she was running fine after a software update. I couldnt have been treated more nicely AJ was awesome. I thought I would have to leave car and was suprised I was taken care of immediately. The entire dealership is fantastic . Thankyou More

Erika showed me a variety of cars- both preowned and new when my last Audi was totaled. Ultimately I decided on a new A3- she was super helpful explaining all my pricing options as well as super responsive when my last Audi was totaled. Ultimately I decided on a new A3- she was super helpful explaining all my pricing options as well as super responsive when I was waiting for my car to be delivered. More

Great service and very professional team . Kenan Kocoglu was very professional and helpful. Thank you Kenan Kocoglu was very professional and helpful. Thank you More

Wecloming, Efficient, Effective and CLEAN! Steve Meyer was professional and friendly. He did very well doing all the right things!!!! Steve Meyer was professional and friendly. He did very well doing all the right things!!!! More

We leased two vehicles three years ago and had a great experience, fast forward to today, another solid experience at Audi Coral Springs. Thank you Mike, you are a solid professional and made the car-buyi experience, fast forward to today, another solid experience at Audi Coral Springs. Thank you Mike, you are a solid professional and made the car-buying experience smooth and relatively painless. Thank you! More

As always, phenomenal service delivered by true professionals. Steve Meyer is amazing - the consummate professional. professionals. Steve Meyer is amazing - the consummate professional. More

Fast and efficient service. Friendly staff. Very professional. I was in and out in a very short time. Friendly staff. Very professional. I was in and out in a very short time. More