Audi Coral Springs

Excellent service I am always satisfied with Audi Coral Springs, and will continue to make the drive past other Audi dealerships for the stellar service. They definitel I am always satisfied with Audi Coral Springs, and will continue to make the drive past other Audi dealerships for the stellar service. They definitely understand the meaning of customer service. More

JAMES EDMONDS IS EXCELLENT! ABSOLUTE PROFESSIONALISM I have to say that James Edmonds is the best service manager I have dealt with to date. He is a true professional that exemplifies what a manager I have to say that James Edmonds is the best service manager I have dealt with to date. He is a true professional that exemplifies what a manager of customer service should be for a world class automotive manufacturer. He is polite and respectful and provides direct and helpful answers to any issue related to my automobile. It is customer service of this quality that retains Audi's customer base and will motivate me to keep coming back! I really appreciated my experience at Audi in Coral Springs and will continue to go there as they do great work! And a special thanks to James Edmonds who my my experience the best it could be! It was an absolute pleasure to deal with James. More

Purchase of Audi A6 The overall experience from the time we entered the dealership until delivery, with one exception, was extremely positive. Richardson Baptiste did a s The overall experience from the time we entered the dealership until delivery, with one exception, was extremely positive. Richardson Baptiste did a superb job in helping us choose the right vehicle. He is extremely knowledgeable, very pleasant, and completely accomodating. Thee only glitch occurred during the delivery tutorial when the Audi Connect feature would not work. Richardson felt terrible because they had to replace the module so I was unable to take delivery. He did provide me with a loaner and dofferred to deliver my car to my home whenever I wanted but I returned to the dealership the next day to complete the delivery process. Despite this problem, I would highly recommend Richardson Baptiste. We also met with Ron Bacak and he was top notch. Overall, Coral Springs personnel were totally professional. More

White Glove Service and Absolute Professionalism My wife and I took delivery of our Q7 last week at our home which is over 50 miles from the dealership! After shopping around the team at Coral Sprin My wife and I took delivery of our Q7 last week at our home which is over 50 miles from the dealership! After shopping around the team at Coral Springs Audi offered to deliver the car directly to our house! Our brand specialist Richardson Baptiste carefully reviewed all paperwork with us and spent over an hour going over the features of our new car. More

An absolute pleasure Getting involved in a new dealership after many years was quite an adjustment.Gina made the transition smooth and allowed my wife and I to feel comfor Getting involved in a new dealership after many years was quite an adjustment.Gina made the transition smooth and allowed my wife and I to feel comfortable and confident that things were done properly and that the dealings in regards to all negotiations were fair and honest.Much appreciated!!! More

Q5 purchase Vanessa our sales person was very knowledgeable about her products she answered all our questions without having to look anything up. I really liked t Vanessa our sales person was very knowledgeable about her products she answered all our questions without having to look anything up. I really liked the way she handled the sale and I would recommend her to anyone and will be a repeat customer! More

Excellent Service Orientation by Claudio Zullo! Anytime I bring in one of my cars to service at the Audi Coral Springs dealership, it is a unique experience as a customer. This is only because of th Anytime I bring in one of my cars to service at the Audi Coral Springs dealership, it is a unique experience as a customer. This is only because of the service oriented and customer caring people such as Claudio Zullo. Everything is very easy, efficient, and for the greatest experience. More

Excellent service , fast and good advice, specially when I am getting another Audi in Fenruary 2016.Claudio was very attentive and was vigilant that I got a fast servic , fast and good advice, specially when I am getting another Audi in Fenruary 2016.Claudio was very attentive and was vigilant that I got a fast service. More

Long time customer no longer !!! I have been a customer of Coral Springs Audi since 2010 when I purchased a new Q5. Since then I have regularly taken the car in for service there. U I have been a customer of Coral Springs Audi since 2010 when I purchased a new Q5. Since then I have regularly taken the car in for service there. Until recently, I have had excellent service from James Edmonds. However this week we brought the car in for service and the service advisor Claudio was rude to both myself and my wife. As a good consumer I asked questions about the service that I wanted preformed as well as what the service the service advisor recommended. Claudio recommended the 55,000 mile service in addition to my normal oil/filter change, tire rotation and air filter check/ fluids check. When I asked what was included in this service, other than changing the spark plugs which I could do myself, it was nothing more than normal checking of vehicle and the charge for this service was going to be $900 plus dollars which I thought based on research abnormally high. When I declined this service the service advisor began to berate myself and my wife for not responsibly taking care of our vehicle and this was a stupid and unwise decision on our part. I have ever been spoken to from a service advisor before in such a poor, loud and disrespectful manner and using such high pressure tactics to sell services such as $395 for a diagnostics check. It will be my last service at Audi of Coral Springs based on this experience. I addition, we had an appointment at 8:30 AM and it took over 2 1/2 hours to get the regular service done when normally it takes an hour which seemed punitive for our decline of additional services. More

Excellent Service by Steve Meyer at Audi Coral Springs For the past 5 years I have taken my different cars to Audi Coral Springs for service. Always with very high quality attention. Id like to give a spec For the past 5 years I have taken my different cars to Audi Coral Springs for service. Always with very high quality attention. Id like to give a special mention to Steve Meyer who is by far the best service person I have ever dealt with. More