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Audi Coral Springs - Service Center
Coral Springs, FL
1,887 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,887 Reviews of Audi Coral Springs - Service Center
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January 24, 2020
The best experience my husband and I have had purchasing/leasing a vehicle Everyone at the dealership made the experience totally painless. We were in and out in a very short amount of tim purchasing/leasing a vehicle Everyone at the dealership made the experience totally painless. We were in and out in a very short amount of time. Thank you More
by Ssoltess
November 27, 2019
Parts for Audi Q5 I am not impressed with Audi's service. My car was in an accident a month ago and 1) they do not have a body shop on the premises, 2) you have to get I am not impressed with Audi's service. My car was in an accident a month ago and 1) they do not have a body shop on the premises, 2) you have to get the car repaired at another location, "Unlike Lexus". It takes FOREVER to get the parts in. When you call the parts department NO ONE answers the phone. This shows lack of service and they do not have an adequate supply of parts on hand,. You are going to lose my business!! More
by Concerned
Employees Worked With
Frank Camilo
November 05, 2019
Great! Anthony was once again very helpful. He made the lease experience go very smoothly. I ended up driving home with a new Audi. Thank you! Anthony was once again very helpful. He made the lease experience go very smoothly. I ended up driving home with a new Audi. Thank you! More
by Sherri
Employees Worked With
Other Employees :
Anthony Segreto, Gina Lopez, Aryeh Fox, Michael Salvati
September 28, 2019
New Car Missing Wiper Blade I bought a new Audi Q5 and within the first month the wiper blade was missing fell off or something. I went to Coral Springs Audi and was told it was I bought a new Audi Q5 and within the first month the wiper blade was missing fell off or something. I went to Coral Springs Audi and was told it was NOT under warranty. So a New Audi Q5 loses it wiper blade within the first month and had to pay $50.00 for a New One. Guess where I Will NOT be buying my next car from. So easy to do the right thing. More
by BradM
Employees Worked With
Jose Arias Service Advisor
September 01, 2019
Excellent! I went for service with my Audi Q7 and Steven Meyer assisted me. He was such a cordial and friendly person. Whatever question I had in relation to my I went for service with my Audi Q7 and Steven Meyer assisted me. He was such a cordial and friendly person. Whatever question I had in relation to my Q7, he would answer.I found him to be knowledgeable, patient and amicable. As an Audi client, I felt very comfortable asking him questions. He was the person that recommended Anthony Segreto to me. He knew that I was interested getting a Q5. which I did. He’s a great assess to the Audi Coral Springs dealership. Thank you Steven Meyer for your service. For years you’ve always made me feel like family as a client, I have always appreciated that. Thank you once again, Margarita Merluzzl More
by merluzzi-margie
Employees Worked With
August 27, 2019
20,000 mile service scheduled- did not happen Extremely disappointing service by Audi Coral Springs! I travel approximately 90% for my job so I scheduled the 20,000 mile service weeks ahead of ti Extremely disappointing service by Audi Coral Springs! I travel approximately 90% for my job so I scheduled the 20,000 mile service weeks ahead of time via the website. I received multiple emails confirming the service and a phone call the day before the appointment. During the confirmation phone call I confirmed I would have a loaner as requested on the website. He said “Yes”. I arrived early for my 8am appt and my name was not on the monitor. The employee took me back to the scheduler and she said I was not in the system. She said there are two systems so maybe I was in the other. I showed her my confirming email. She said she would schedule it. I said I also had a loaner but she said she did not have any for me. I could wait or wait and take a shuttle when it arrived. I asked to speak to the Manager. He found it in the system but said it was not eligible for a loaner. I asked him why it was confirmed then and he said it would only take 1 hour and 20 minutes. I cancelled and walked out. I will not be buying my new car when this lease runs out from them and will not be buying my 5th Audi as a result either. It is more frustrating to go through all of the scheduling steps and receive MULTIPLE confirmations-(both verbal and in writing to ensure my time is not wasted) and have them not be prepared to deliver what was promised. Lousy customer service!! More
by Dilbert
Employees Worked With
Luana Cruz
August 18, 2019
Excellence From the moment you enter the Audi Coral Springs you feel peace in the air. There is no pressure from any employee. I went for service with Steven Me From the moment you enter the Audi Coral Springs you feel peace in the air. There is no pressure from any employee. I went for service with Steven Meyer. He is knowledgeable, helpful, cordial and friendly. Treated me as if I were family and recommended Anthony Segreto as an excellent salesperson. Well, Anthony was that type of person that was equipped with all the tools that a salesperson should have; friendly, cordial, knowledgeable, patient, well spoken, not pushy that made me feel comfortable in deciding to buy the Audi Q5 premium plus.. He went above and beyond his duties helping me, teaching me the new technology in the car and making sure that everything was ready so I would take the car home. Offering to help if I needed anytime. He made me feel like family, which I appreciate. Al Urena at the financial department was friendly, cordial, knowledgeable and very helpful explaining the pros vs cons between financing and leasing. I chose leasing. He made the process flow easily. It was a great experience doing business once again with Audi as I am an old client of Audi Coral Springs. Thank you all for your magnificent service. More
by merluzzi-margie
August 01, 2019
Coral Springs Audi..the best Found my Q8 at Coral Springs Audi...great dealer, Cam sales manager great. Service on top of there game..even down to who answers the phone-Kristen. E Found my Q8 at Coral Springs Audi...great dealer, Cam sales manager great. Service on top of there game..even down to who answers the phone-Kristen. Erika did a fantastic job-sales More
by Steve7777
June 11, 2019
Excellent experience Went in to service my Q7, had an excellent experience with Steve. Met with Sales as my lease was coming to a close. And got extraordinary treatment Went in to service my Q7, had an excellent experience with Steve. Met with Sales as my lease was coming to a close. And got extraordinary treatment and left with a gorgeous Q8. Aryeh, Anthony and everyone I worked with was fantastic More
by DerekPeake
March 05, 2019
Amazing experience! Anthony was truly professional and courteous! He went well above and beyond to make the experience quick but thorough. The sale never stopped or d Anthony was truly professional and courteous! He went well above and beyond to make the experience quick but thorough. The sale never stopped or dragged into a "selling job" very genuine. He is truly an asset to you Audi!! I am a customer who will go to Anthony and Coral Springs Audi before I go anywhere else. Thank you Anthony. More
by Deltaboy1
Employees Worked With
Anthony Segreto, Rodrigo Venegas, Maurice Mohammed , Aryeh Fox
