Audi Creve Coeur

I went to check out and purchase a used 2018 Q5, as a replacement for my vehicle that was recently totaled. I worked with Kayne, during my car search, and he was the easiest to work with. I told him what replacement for my vehicle that was recently totaled. I worked with Kayne, during my car search, and he was the easiest to work with. I told him what I was looking for, why I needed a new car, and what price range I was looking to stay in. Long story short, the Q5 didn't work out, it was too small and didn't leave enough legroom for the front passenger with my kids rear-facing car seat. Kayne saw that I really liked the Q5 and was bummed out that the car seat didn't fit. Not knowing much about children's car seats he went online and started looking up car seats that would fit the car, and offered to buy me a new car seat! He actually took time to listen to what I was looking for, and needed, and was trying to help find a solution. To me, that is going above and beyond. He started learning about car seats. He did not have to do that. He could have easily tried to push me into a bigger more expensive vehicle, but he didn't. Even though the Q5 didn't work out, he kept looking for me. We looked at a few other options, but sadly none worked out. Never once did he try to push into spending more than I budgeted for, nor did he write me off, and say I can't afford what they have. He kept looking and followed up. That is how you treat your customers. I could tell it was more than just trying to sell a car to him, he actually wanted to help and make sure I found the right vehicle for me and my family. I ended up not getting a car there, but only because they didn't have the right car for me at that time. I had to get something that week. I highly recommend this dealership, everyone that greeted me, was friendly, personable, and helpful. The only thing I would recommend they change is to tell the ladies at the front desk to smile more. The one gale at the desk was very professional, and courteous, but kept a very serious look on her face. More

June 27, 2023: I took my new Q7 in to have the things promised to me when I bought the car completed, the windshield had to be replaced, and a couple of other small things done. In addition they did the promised to me when I bought the car completed, the windshield had to be replaced, and a couple of other small things done. In addition they did the paint protection and interior protection on it as well and I can tell you they did an excellent job. The management at Plaza Audi should be most proud of its Service department led by Drew, Jed and Caressa, who all did a wonderful job of getting me in giving me a Great loaner car and finishing up all the work on my vehicle in a couple of days. The clearcoat protection makes my car look beautiful! Mike Balog and the management at Asbury have a wonderful group of people working for them at Plaza Audi in St., Louis, and I am thrilled to do business with my favorite salesman Alex Madison at Plaza! The window was replaced with Audi glass and the interior lighting looks fantastic. Kudos also to Eric Fultz and Chad Trulove, the sales management, people who kept their word! First rate service! 5stars!!! Jerome Housewright More

May 2023: I Went in to Plaza Audi and bought a Q7 from the always professional Alex Madison who helped me through the process of purchasing the Q7 then delivered me a perfectly clean and fully gasolined v the always professional Alex Madison who helped me through the process of purchasing the Q7 then delivered me a perfectly clean and fully gasolined vehicle! Alex is always first-class this is the fourth car I've bought from him! The finance folks led by Eric and Chad were wonderful to deal with as well perfectly painless as always. As always a GREAT experience at Plaza Audi I HIGHLY recommend buying your next vehicle there! More

I have bought a few Q7's at Audi Creve Coeur and they always provide first-class sales and service.; Recently, for example, I purchased a used 2014 Q7 (I love the older model Q7's) and knew since I ha always provide first-class sales and service.; Recently, for example, I purchased a used 2014 Q7 (I love the older model Q7's) and knew since I had bought the car for a discounted price that it would need some service done. The check engine light was on and Audi CC cleaned the secondary airflow system and changed the pump out and made me a great deal in the process. In addition to that, they replaced the blower motor behind the glove box, fixed the 3rd row sunshade latch, and were honest enough to tell me that the main window switch on the driver's door did NOT need replaced but rather just cleaned a bit (and it works fine now). I feel wonderful in that I am driving a car that is now in great mechanical shape and running like new! Whats more is that while they had my car for a few days they loaned me an excellent Q5! Bennie, Caressa, Drew, Jed and all the rest there are wonderful! First class service! IF you are looking for a car call my good friend Alex Madison at Plaza Audi, and if you are looking for good service, call the service department today! 5 Starts First class service! Jerome Housewright More

Eric and Ben at Plaza Audi are exceptional. This is my third vehicle from Plaza Audi and this was the best experience. I was a hard negotiator and took 3 trips to make the deal happen, and I fe This is my third vehicle from Plaza Audi and this was the best experience. I was a hard negotiator and took 3 trips to make the deal happen, and I felt respected and not rushed the entire time. If you are looking to buy an Audi, you should come to Plaza Audi and ask for them by name. More

Best dealership I have ever interacted with in any manner. The service department is extremely fair and transparent in pricing, and the sales team is in no way pushing people to make decisions. Cannot manner. The service department is extremely fair and transparent in pricing, and the sales team is in no way pushing people to make decisions. Cannot recommend them or any other plaza dealer enough. More