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Audi Dallas

Dallas, TX

4.9
2,600 Reviews
We thank you for choosing Audi Dallas for all your New and Pre-owned Audi vehicle needs. Audi Dallas, your Premier Dallas Audi Dealer, located in Dallas Texas has been the #1 Audi volume leader in the Dallas and Fort Worth Metroplex for years. To be the Dallas Audi leader year after year, we must exceed our customer's expectations by having expert Audi Service, going the extra mile for our Audi customers and of course providing low prices on exceptional New and Used Audi's, cars, vans, truck and SUVs. Audi Dallas is a Dallas Audi Dealer offering a courteous Internet sales staff to make your next Audi purchase or lease the easiest and most pleasurable experience you have ever had purchasing an automobile. Conveniently located in Dallas, we serve the whole DFW area including Fort Worth, Plano and Grapevine.
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5033 Lemmon Ave

Dallas, TX

75209

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Showing 2,601 reviews

February 04, 2021

Great Service, and great dealer. Loved it when I was spending time in Dallas, thanks for all of the help and your great service, much appreciated. More

by IllusionPhotograph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Lopez
Feb 05, 2021 -

Audi Dallas responded

Thank you for noting great service and that we're a great dealer! We appreciate your feedback and tag of Marvin and Abby. See you next time. Thanks again!

February 04, 2021

This was our first experience with Audi Dallas, and it was amazing. Jeff Davidson was extremely professional and courteous. He was patient with us during the entire process, and ultimately delivered exa More

by Garzadoni
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Audi Dallas responded

Garzadoni, thank you for shopping with us and noting your experience working with Jeff! We sure appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

February 04, 2021

Gotta love Audi Dallas’ service! They are fast, friendly and efficient. And their waiting area accommodations are top notch! We just purchased our first Audi in Dec 2020 and are very happy so far! More

by WLD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 05, 2021 -

Audi Dallas responded

WLD, thank you for your exuberant praise regarding our service department. We love hearing that our team was fast, friendly and efficient! Thank you for taking time to share feedback. See you next time. Thanks again!

February 03, 2021

This was a repeat visit to the service department for me, and as with previous visits, I was exceptionally pleased. They were very responsive and efficient. Andy is excellent looking out for my (and my car More

by SAW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Eagleburger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Mireles
Feb 03, 2021 -

Audi Dallas responded

SAW, we appreciate your 5-stars and exuberant praise regarding your time with Andy. We're thankful to hear you were exceptionally pleased! Thank you for taking a moment to share praise. See you next time. Thanks again!

February 03, 2021

My husband and I purchased a 2018 Audi Q5 from Audi Dallas for our growing family and had a fantastic experience. The staff at Audi Dallas were professional, helpful, and made our car-buying experience More

by Rebeka.Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Audi Dallas responded

Rebeka.Gardner, we appreciate your 5-stars. Thank you for taking a moment to share praise regarding your Q5 purchase working with Jeff. We love hearing that your experience was excellent and we look forward to your future visits. See you next time. Thanks again!

February 03, 2021

There is not a worse dealership in the world to lease from than Audi. The customer service is abysmal. Difficult to get a loaner vehicle when having service work done. They charge you for the gas used More

by russ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Arellano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Audi Dallas responded

Russ, we apologize that your lease experience left more to be desired. We passed your note along to our senior managemnet to have our team follow up but we could not locate you in our system without your last name. We'd like to provide you direct contact to our General Sales Manager, Thomas Hornsby who has read your feedback and standing by to discuss your experience. You may reach Thomas directly at thomas.hornsby@audidallas.com or (214) 561-1822 directly. Talk soon. Best wishes.

Feb 03, 2021 -

russ responded

Russ Freeman Eagle Contract Resources Very frustrated former customer. The loan program is poor. Other service providers (Lexus) are far and away better at taking care of customers. Liked the vehicle (A6). Didn't like ever having to come to the dealership for service. Pretty sure I got ripped off on having to spend $1200 for new brakes on a vehicle that had very low miles. (20,000 miles or less) Now I just got a bill for taxes due on a vehicle that I turned in 7 months ago. Called the 800 number, and received the same poor service that I have come to expect.

Feb 04, 2021 -

Audi Dallas responded

We're sorry to hear that your experience has been less than pleasant. You now have direct contact to our GSM in prior response who has read your note and standing by to assist so you don't have to call the 800 number any longer. Talk soon. Best wishes.

Feb 04, 2021 -

russ responded

I did not keep the previous correspondence. My current frustration regards an invoice I just received for property tax on a car that I turned in almost 8 months ago. I would appreciate this billing being cleared from my account. I don't believe it is a just billing. When I turned in the care on June 13th, I was told that my contract was complete and I had no additional obligations.

Feb 05, 2021 -

Audi Dallas responded

Russ, we've provided you direct contact to our General Sales Manager, Thomas Hornsby, who has read your feedback and standing by to discuss with you. Unfortunately, we cannot reference or discuss personal information on DealerRater. Thomas would be happy to discuss your frustrations and see if we can shed some light on the billing in question. Best wishes.

February 03, 2021

Jeff Davidson was awesome! He listened to us and delivered exactly what we wanted. He was friendly and professional. Thanks for the great service, Jeff! More

by eterrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Audi Dallas responded

eterrell, thank you for sharing 5-stars regarding working with Jeff! We greatly appreciate your feedback and look forward to serving you again next time! Have a great one! Best wishes!

February 02, 2021

I really appreciate your services, and for checking everything else on my car i asked about. Besides all the other work i had done to it. More

by DerrickM2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Audi Dallas responded

DerrickM2016, thanks for your kind words. We appreciate your business! Let us know when we may be able to provide you additional assistance next time. Thanks again!

February 02, 2021

Great service. Andy kept us informed and service was completed quickly and as promised. Did not have an appointment but they accommodated us with no problem. More

by John
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
Feb 03, 2021 -

Audi Dallas responded

John, thank you for noting great communication with Andy! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

February 01, 2021

I have had an oil change and a tire i flattened repaired this week. My experience is always great with Jordan and i have had multiple cars there. More

by Janna.rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Feb 03, 2021 -

Audi Dallas responded

Janna.rose, we appreciate your 5-stars regarding your recent oil change. We're pleased to hear that working with Jordan has been an excellent experience. Thank you for taking a moment to share praise. See you next time. Thanks again!

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