Audi Dallas

Excellence In Customer Service / Customer Care Just purchased our Q7 from Audi Dallas. The process was incredibly smooth, start to finish! Our sales person (J. LaLonde) was very attentive, knowledg Just purchased our Q7 from Audi Dallas. The process was incredibly smooth, start to finish! Our sales person (J. LaLonde) was very attentive, knowledgeable, and extremely patient. All key factors in "customer service" (which seems to be lost in most businesses these days). More importantly, was her quick response time to text messages and emails; a true time management skill! And speaking of time, she ensured her time was our time. She valued our time, ensuring all our questions and needs were met and delivered without hesitation. What a true joy to experience an employee who goes above and beyond for the customer! More

Brought 2 Q5s in for service and the customer service was exceptional as usual. From drop off, to the communication, and pickup, it could not have been better exceptional as usual. From drop off, to the communication, and pickup, it could not have been better More

Very helpful during the process, quick responsive to all my requests, and be honest on things she was not sure and then find other people to give me answer. Overall a great experience, I would recommended t my requests, and be honest on things she was not sure and then find other people to give me answer. Overall a great experience, I would recommended to others. More

We’ve bought 3 cars from Audi Dallas over the past 9 years and have always had a great experience with both sales and service. Everyone is always friendly and professional. years and have always had a great experience with both sales and service. Everyone is always friendly and professional. More

TY Issac for your concern & willingness to help. TY to the gentleman who allowed Micah to sit in the R8. He was so warm and welcoming. TY Micheal B. for the conversation. TY to the gentleman sitting besid the gentleman who allowed Micah to sit in the R8. He was so warm and welcoming. TY Micheal B. for the conversation. TY to the gentleman sitting beside Issac for recommending the Eggsellent Cafe I plan to try them next time. Thank you to the individual who welcomed me in. Thank You Audi Dallas for your family like atmosphere, you all seem to enjoy working together. (I could tell by the jokes. LOL. ) I hope to see you all again. -Audi Q5 2013 More

Adam, Aaron and Jaramey truly made my entire Audi experience impeccable. The service I received was better than a 5 star hotel. I will be a forever Audi Dallas customer after this experience. experience impeccable. The service I received was better than a 5 star hotel. I will be a forever Audi Dallas customer after this experience. More

The people at Audi Dallas were very friendly and welcoming. Stephen was the sales associate that helped me. He was extremely informative and listened to the specifics of what I was looking for. I wa welcoming. Stephen was the sales associate that helped me. He was extremely informative and listened to the specifics of what I was looking for. I was extremely pleased with my sales experience. And, I love my new Audi. More

Great friendly staff. Always prompt and courteous. Always meet or exceed expectations. I would highly recommend their dealership to anyone wanting impeccable service in their vehicle. Always meet or exceed expectations. I would highly recommend their dealership to anyone wanting impeccable service in their vehicle. More

All was good. No issues with the service or the car one it was completed. My service rep was very good and kept me updated on the status of my repairs. it was completed. My service rep was very good and kept me updated on the status of my repairs. More

Front left tire was flat and had a large nail lodged in it. Service mounted and balanced left and right front tire due to tread it. Service mounted and balanced left and right front tire due to tread More