
Audi Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent salesman Rick Nelson is the best person to work with. He is very knowledgeable and makes buying/leasing easy and hassle free. I would recommend him and Audi Da Rick Nelson is the best person to work with. He is very knowledgeable and makes buying/leasing easy and hassle free. I would recommend him and Audi Dallas. More
Service Experience I took my Audi in for a minor issue in the middle of the day during a holiday week. They took me without an appointment and service was completed with I took my Audi in for a minor issue in the middle of the day during a holiday week. They took me without an appointment and service was completed within the hour. Great job, Adam! More
No pressure, Fair deal. No corporate owned BS dealership Made inquiry on the internet to several dealerships. Chris responsiveness was the fastest. He was knowledgeable and no pressure. Pro all the was. Fina Made inquiry on the internet to several dealerships. Chris responsiveness was the fastest. He was knowledgeable and no pressure. Pro all the was. Finance was fairly quick and delivery was great More
Buyer beware BUYER BEWARE!!!! purchased a 2012 Benz s550 from Audi of Dallas in June 2018 - I drove the vehicle for less than 5 months and put roughly 4K miles on BUYER BEWARE!!!! purchased a 2012 Benz s550 from Audi of Dallas in June 2018 - I drove the vehicle for less than 5 months and put roughly 4K miles on it(original mileage was around 25k). Check engine light came on at 28k mileage, drove the vehicle to my local Benz dealership and got the shock of my life. Vehicle needed $14,000.00 in repairs - emailed a Manager at Audi of Dallas to complain. He emailed me back claiming to be in shock and requested I send him the repair quote from Benz. He also suggested I get a second opinion. I got a second opinion - which verified the repair quote from Benz of Plano. I also forwarded him the repair quote. Bottom line, they decided to give me the runaround. My only recourse now is to inform the unsuspecting customers of Audi of Dallas. Please do your due diligence when dealing with Audi of Dallas - have vehicle inspected by a trained technician before purchasing it from this dealer. They may appear to be beyond reproach - don’t be fooled. They are no different from the seedy dealerships you may stumble upon in rundown areas of DFW. They lack honor and integrity( based on my experience dealing with them) They have no issue cheating you out of your hard earned money. BUYER BEWARE!!!! More
Recall work and consequential additional cost of 4 x tire re Took car in for recall work to be done and was advised to have 4 x tires changed which was unrelated. I’m ok with the advice of changing tires and had Took car in for recall work to be done and was advised to have 4 x tires changed which was unrelated. I’m ok with the advice of changing tires and had them do the work, however I was disappointed that there was no mention of tire deterioration at the previous service which was completed only a couple of months before More
Everything was great. I have given Audi of Dallas an excellent rating due to the prompt service that was given, all of the staff were friendly and helpful and the cleanline I have given Audi of Dallas an excellent rating due to the prompt service that was given, all of the staff were friendly and helpful and the cleanliness of the facility. More
Maintenance Erik is a real professional. Always going the extra step to make the visit a great experience. Always look forward to seeing him when I come in for ma Erik is a real professional. Always going the extra step to make the visit a great experience. Always look forward to seeing him when I come in for maintenance. More
Trade in for new lease vehicle Excellent service. Annabella very helpful throughout the process. Made trading in my old Audi for a new one very simple. Very good service and care. Excellent service. Annabella very helpful throughout the process. Made trading in my old Audi for a new one very simple. Very good service and care. More
Very easy lease transition I wasnt expecting to conclude my lease renewal in just one visit but Rick and Tom made it happen. I loved my 2014 and enjoy getting to know my 2018. T I wasnt expecting to conclude my lease renewal in just one visit but Rick and Tom made it happen. I loved my 2014 and enjoy getting to know my 2018. Thank you! More
Excellent all around experience Excellent service from well experienced and knowledgeable staff. They care about the needs and wishes of their customers unlike another Audi dealer in Excellent service from well experienced and knowledgeable staff. They care about the needs and wishes of their customers unlike another Audi dealer in the area. More