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Audi Dallas
Dallas, TX
2,602 Reviews
We thank you for choosing Audi Dallas for all your New and Pre-owned Audi vehicle needs.
Audi Dallas, your Premier Dallas Audi Dealer, located in Dallas Texas has been the #1 Audi volume leader in the Dallas and Fort Worth Metroplex for years. To be the Dallas Audi leader year after year, we must exceed our customer's expectations by having expert Audi Service, going the extra mile for our Audi customers and of course providing low prices on exceptional New and Used Audi's, cars, vans, truck and SUVs.
Audi Dallas is a Dallas Audi Dealer offering a courteous Internet sales staff to make your next Audi purchase or lease the easiest and most pleasurable experience you have ever had purchasing an automobile. Conveniently located in Dallas, we serve the whole DFW area including Fort Worth, Plano and Grapevine.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,602 reviews
December 06, 2017
New customer Got a new Q5. Ryan Ziegler was very easy to work with and personable. The purchase buying experience was smooth. FYI, he's easier to connect with via Got a new Q5. Ryan Ziegler was very easy to work with and personable. The purchase buying experience was smooth. FYI, he's easier to connect with via email than phone, but that's how sales goes, right? Chase Wright in Finance was also great. The CONS of the dealership: -When I searched inventory online and went in that afternoon, they did not have near what was listed online. The car I wanted was not even there. In the end, I did not get the color I wanted because I didn't want to wait for it to come in stock. I really only had 2 car choices (one of which didn't have the features I wanted) while online I saw at least 5. -I haven't had service, but I did go in for a wash and had them put on my plates. IMO, the department is not near the experience I had with Mercedes Plano. I can't speak for the mechanics, just the whole being 'greeted and treated' at Mercedes was better. I actually enjoyed getting service at Mercedes. -Speaking of plates. I never got a call that they were in. I called after about a month and the front desk said yes, they had them. When I went to get them, I noticed on the envelope a note that I was to have been called about 2 weeks prior. Nope, never got a message. Overall, I recommend, but not 5 stars. More
by Kit
December 03, 2017
Easy and painless We went in to purchase a vehicle and felt that the interaction with Brandon was fair and straightforward. This is our second experience and purchase w We went in to purchase a vehicle and felt that the interaction with Brandon was fair and straightforward. This is our second experience and purchase with Audi Dallas and we are happy we returned. More
by Jrmac
December 03, 2017
Audi Q7 Mike R and Artie at Audi Dallas made my Q7 purchase smooth and easy. will definitely recommend OOOO Dallas to anyone in Texas or nearby states. Great Mike R and Artie at Audi Dallas made my Q7 purchase smooth and easy. will definitely recommend OOOO Dallas to anyone in Texas or nearby states. Great customer service! 5 stars with no doubt! More
by Sid2018q7
November 17, 2017
Great service by Marvin Marvin was very helpful and quick to get me a rental car and get out in a timely matter. After the problem was identified Marvin was quick to contact Marvin was very helpful and quick to get me a rental car and get out in a timely matter. After the problem was identified Marvin was quick to contact and help me pay and get back on the road without wasting any time. More
by 123
Employees Worked With
November 15, 2017
Amazing Great service. They look after you very well. Andy made sure I sure I was settled in my loaner and even checked on a rattling noise from the front on Great service. They look after you very well. Andy made sure I sure I was settled in my loaner and even checked on a rattling noise from the front on my car free of charge. More
by Runeil Naik
Employees Worked With
Andy
November 04, 2017
Their Word Means Nothing Audi Dallas agreed to pull the bumper of a used vehicle we were looking to buy and repaint/repair before we bought the car. They supposedly did that a Audi Dallas agreed to pull the bumper of a used vehicle we were looking to buy and repaint/repair before we bought the car. They supposedly did that and we bought the car. A few months ago paint started peeling around headlights, which is tell tale sign of not pulling bumper to paint, just doing so superficially. We asked that they redo it. Took the car in for a few service items, powder coated wheels and were told they would pull bumper and paint. 2 weeks later- this AM, they told us everything was done with the exception of a side marker that was out and awaiting a part (another thing we asked them to do while in- certainly on our dime.) but then A sales manager called to tell my husband they have not yet pulled the bumper or painted. They then said we had hit something that caused the damage. Total crap. We have had something fly up and hit the other side of the bumper, but that was after the original discussion that the bumper should be pulled and repainted on Audi and a completely different area. So, they lied about what they did before we purchased, what they would do while they had their hands on it fixing side marker and powder coating wheels AND lied about what they had completed or have yet to do. We chose to pick up our car- two weeks later, with the majority of the work not done. We would rather pay another dealership to do what should have been done right before we ever had our hands on the car. We will give someone else money to do it right, since we have little confidence in Audi Dallas. We are only as good as our word, and theirs is worthless. We are purchasing another vehicle this month- it won't be from this dealership. To add insult to injury, there is a black scratch across the passenger door on the driver's side. It was not there when we dropped it off. More
by Mrssullivan
November 02, 2017
Smooth Service Ever since the dealership began using the digital communications portal, I have found it convenient to text my service maestro (Marvin) and schedule a Ever since the dealership began using the digital communications portal, I have found it convenient to text my service maestro (Marvin) and schedule a service. As usual, Marvin responded in minutes, found a slot and got me in. Marvin is an all-star and is hands down the best brand representative I have encountered. I waited for my car while it was being serviced and was out within an hour. While I didn't have my receipt in hand when I left, it was emailed to me before I got back home. A+ More
by theflyshop
Employees Worked With
November 01, 2017
Efficient & I was out on time! Everyone was friendly & helpful-I was greeted immediately & told how long my service would take & they had me out on time & made my wait comfortable Everyone was friendly & helpful-I was greeted immediately & told how long my service would take & they had me out on time & made my wait comfortable More
by Angie$
Employees Worked With
Jordan Windham
November 01, 2017
New car purchase. Good experience with all involved. Was introduced to several managers including dealer GM. Appreciated the creativity in getting a deal completed. Rea Good experience with all involved. Was introduced to several managers including dealer GM. Appreciated the creativity in getting a deal completed. Really happy with our new car. More
by Annie
Employees Worked With
Tom Hutton, Sable Dorrill
October 31, 2017
Need maintenance work on my Audi Jordan is the best service tech I have ever worked with. He is prompt and always professional. Goes out of his way to ensure that everything is perfec Jordan is the best service tech I have ever worked with. He is prompt and always professional. Goes out of his way to ensure that everything is perfect More
by Kmack
Employees Worked With
Jordan Windham
