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Audi Dallas - Service Center

Dallas, TX

4.8
1,044 Reviews
Call Service Center (214) 561-1800

1,044 Reviews of Audi Dallas - Service Center

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September 06, 2024

Great customer service , very helpful & understanding on customer needs as needed. I recommend Audi Dallas More

by Maria Cantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorielle Dvorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Nigo
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Sep 06, 2024 -

Audi Dallas responded

Maria, thank you for sharing 5-stars! We're glad to hear our team provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

September 06, 2024

Ramsey Guillory— excellent! !!! Best service guy and I’ve had many Audis I use him now More

by Cweiland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Huneycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Alford
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Sep 06, 2024 -

Audi Dallas responded

Cweiland, thank you for sharing 5-stars! We're glad to hear Ramsey Guillory provided an excellent experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 06, 2024

Great service, they arranged for car service back from the dealer then back, very quick. Sent a video of the car, never received one before at other dealers. More

by adisanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Lopez
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Sep 07, 2024 -

Audi Dallas responded

adisanto, thank you for sharing 5-stars and noting great service! We appreciate your praise and mention of our video wrap up. Let us know when we may serve you additionally. Thanks again!

August 31, 2024

Ramsey is truly one of the best customer experiences! Also he needs some time off. He is always at the dealership but always in a great mood. More

by colbertkelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey
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Aug 31, 2024 -

Audi Dallas responded

colbertkelli, thank you for servicing with us and noting your experience with Ramsey! We cannot say thank you enough for your continued business and kind words. We are always here to support you and appreciate your praise. See you next time. Thanks again!

August 31, 2024

Marvin Clayton is a good communicator, efficient, a good problem-solver and multi-tasks well. More

by Cat Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2024 -

Audi Dallas responded

Cat Dean, thank you for sharing 5-stars and noting Marvin was a good communicator and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

August 24, 2024

Very helpful and considerate. Service was handled very well and efficiently very pleased over all More

by Letresha
Service Communication
Recommend Dealer
Yes
Employees Worked With
JORDAN WINDHAM
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Aug 24, 2024 -

Audi Dallas responded

Letresha, thank you for sharing 5-stars and noting our helpful and considerate team! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

August 24, 2024

Came in for annual inspection and have the right passenger door lock serviced. Both done while I waited. Work completed to my satisfaction. More

by gavin.scott3914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Audi Dallas responded

gavin.scott3914, thank you for sharing 5-stars and noting your service was done in a timely manner. We appreciate your endorsement and look forward to serving you additionally in the future when we may work to earn the fifth star. Thanks again!

August 23, 2024

Prompt attentive service. Dori was great. Great overall experience and pleased that it only took an hour! More

by Paul sargis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dori
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Aug 23, 2024 -

Audi Dallas responded

Paul, thank you for sharing 5-stars! We're happy to hear Dori provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

August 21, 2024

Excellent dealership with attentive detail from the E-level to the customer service area. Shout out to Mike and Ash and everyone else. More

by kelvinalr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hornsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Ash
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Aug 21, 2024 -

Audi Dallas responded

kelvinalr, thank you for sharing 4-stars! We're happy to hear Mike, Ash and the rest of our team are excellent and attentive! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

August 18, 2024

Audi Dallas is a welcoming friendly place. Everyone wants to help us. I can't find that attitude at other dealerships. I’m a customer for life! More

by hsm3699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Audi Dallas responded

hsm3699, thank you for sharing 5-stars and noting that our team was welcoming and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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