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Audi Dallas - Service Center

Dallas, TX

4.8
1,055 Reviews
Call Service Center (214) 561-1800

1,055 Reviews of Audi Dallas - Service Center

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February 11, 2024

Dori was so helpful , she made sure my problem was resolved as soon as possible and working with my schedule. Overall all staff at Audi Dallas are so fast to come to you & find out how to help you wit More

by Maria Cantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dori
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Feb 11, 2024 -

Audi Dallas responded

Maria, thank for you for sharing 5-stars and noting that Dori was helpful and got your problem solved! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

February 06, 2024

Had a tire warranty issue and they resolved it the same day. Very happy with the service. More

by dswanson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 06, 2024 -

Audi Dallas responded

dswanson7, thank you for sharing 5-stars! We're pleased to hear our team resolved your issue same-day! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

February 06, 2024

Tim Bennett and the team completed all my work in a timely fashion. Despite high demand they were able to find a loaner for me, which was very important since work required several days. Very pleased More

by munizem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bennett
Report | Print
Feb 06, 2024 -

Audi Dallas responded

munizem, thank you for sharing 5-stars! We're happy to hear Tim Bennett and the rest of our team completed the work in a timely fashion! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 03, 2024

Matt Truong and the entire Audi Dallas team do an exceptional job. The service and experience are absolutely first class. I could not be happier. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Truong
Report | Print
Feb 03, 2024 -

Audi Dallas responded

Jay, thank you for your 5-star rating and praise mentioning your experience with Matt and the rest of the team! We love hearing you had an excellent experience. Enjoy the new ride and let us know if you need anything. Thanks again!

January 31, 2024

I appreciate the feedback Audi gave me concerning the additional work that needs to be complete on my vehicle! Looking forward to getting the work done, thanks for everything! More

by Mojomy003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jan 31, 2024 -

Audi Dallas responded

Mojomy003, thank you for sharing 5-stars! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 31, 2024

Everything as expected. Service done as promised. Excellent attitude from all al Audi Dallas. Thank you More

by ingfhf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grant
Report | Print
Jan 31, 2024 -

Audi Dallas responded

ingfhf, thank you for sharing 5-stars! We're glad to hear our team has an excellent attitude and provided service as expected! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

January 27, 2024

I can’t imagine a business, whether in the auto industry or other, that has better customer service. And Jordan Wyndham is the absolute best! More

by Darylreaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Wyndham
Report | Print
Jan 27, 2024 -

Audi Dallas responded

Darylreaugh, thank you for sharing 5-star praise regarding your service visit with Jordan! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 26, 2024

Excellent service. Love the videos that are texted to me with a summary of service by the technicians. Convenient ride-home service when dropping off the vehicle. Great More

by frank.bohlmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Audi Dallas responded

frank, thank you for sharing 5-stars! We're happy to hear our team provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 25, 2024

This is the worst Audi dealership that I have ever gone to. They don’t complete the services you come in for and try to advise you if other issues not related to what you have come in for. The sign off o More

by Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsey Guillory, Daniel McClure
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January 24, 2024

Service person was very courteous and knowledgable. He gave me a choice about service. Thank you More

by mbowlin312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Audi Dallas responded

mbowlin213, thank you for sharing 5-stars! We're pleased to hear our team is courteous and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

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