Audi Dallas - Service Center

The service was very quiet with no extended delay. Service advisor was very knowledgeable and precise. Very good job. Service advisor was very knowledgeable and precise. Very good job. More

Great customer service! My advisor kept me informed on the status of my vehicle and when I picked it up today it was in perfect working order and and had been washed and vac My advisor kept me informed on the status of my vehicle and when I picked it up today it was in perfect working order and and had been washed and vacuumed. There's quite a few metroplex Audi dealers but I'll use Audi Dallas from now on. Thanks! More

I have purchased three Audi vehicles from Audi Dallas over the last 6 years. The personal attention and customer service is Five Star! The GM is great and JP has always taken care of me! I love Audi D over the last 6 years. The personal attention and customer service is Five Star! The GM is great and JP has always taken care of me! I love Audi Dallas!!! More

Took the car in for a windshield replacement. Dropped it off in the morning and the work was done and the car ready in the afternoon. Great customer care. Dropped it off in the morning and the work was done and the car ready in the afternoon. Great customer care. More

My service advisor Marvin was very courteous and very professional. Me and my wife can always depend Marvin professional. Me and my wife can always depend Marvin More

I called the service department to see if I could bring my vehicle in without an appointment, and they accommodated me with no issue. The representative on the phone was polite and understanding, assuring my vehicle in without an appointment, and they accommodated me with no issue. The representative on the phone was polite and understanding, assuring me that they would do their best to fit me in. It was a relief to know that they were willing to work with me, especially since I had been experiencing some unexpected issues with my car. When I arrived at the service department, I was greeted by a friendly and helpful staff member. They quickly checked me in and assured me that they would take a look at my vehicle as soon as possible. I appreciated their efficiency and professionalism. While I waited, I took advantage of the comfortable waiting area provided by the service department. There were complimentary refreshments and a cozy seating area where I could relax and catch up on some work. It was evident that the staff had taken great care to create a welcoming and comfortable environment for their customers. After a short wait, one of the mechanics approached me with an update on my vehicle. They explained the issue in detail, answering all of my questions and addressing any concerns I had. It was evident that they were knowledgeable and experienced, which gave me confidence in their ability to fix the problem. More

Scheduled maintenance work was done in a timely manner and to my satisfaction. No issues reported. and to my satisfaction. No issues reported. More

Excellent service manager and efficient work. A high quality experience. I definitely do not regret coming back. A high quality experience. I definitely do not regret coming back. More

Outstanding service and they actually listen to your concerns with tentative actions. They don't swindle you because you drive a middle class or above vehicle. concerns with tentative actions. They don't swindle you because you drive a middle class or above vehicle. More

The dealership and service provider is always welcoming and helpful any questions that I have is always answered and I appreciate my service guy. and helpful any questions that I have is always answered and I appreciate my service guy. More