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Audi Dallas - Service Center

Dallas, TX

4.8
1,043 Reviews

1,043 Reviews of Audi Dallas - Service Center

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January 01, 2023

Good customer service, but I brought my car in for a recall notice and the fix had to be done on 2 separate occasions. More

by gavin.scott3914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Turner
Jan 02, 2023 -

Audi Dallas responded

gavin, thank you for your 4-stars! We're glad to hear our team provided good customer service! We look forward to serving you additionally in the future. Best wishes!

December 31, 2022

Excellent service! Highly recommend this location! Professional and outstanding customer service! The only dealership I go to! More

by Elroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Turner,Christian
Jan 01, 2023 -

Audi Dallas responded

Elroy, we appreciate your 5-stars. Thank you for taking a moment to share praise regarding our professional and outstanding customer service. See you next time. Take care!

December 28, 2022

They were very helpful and informative. Greg helped me get set up quickly and serviced my vehicle a day early. More

by heckelman11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 28, 2022 -

Audi Dallas responded

heckelman11, thank you for sharing 5-stars and noting our helpful and informative team. We appreciate your praise regarding working with Greg and look forward to future opportunities to serve you additionally. Thanks again!

December 22, 2022

I really didn’t expect the experience to be as good as it was after a previous experience with Audi - Plano. Matt 9my service advisor) was fantastic and walked a noob like me thru the process without provid More

by Brada269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Truong
Dec 23, 2022 -

Audi Dallas responded

Brada269, thank you for the 5-stars and noting an experience better than you expected! We appreciate your praise regarding working with Matt and we look forward to serving you additionally next time. Thanks again!

December 16, 2022

We have purchased many vehicles from Audi Dallas over the years. I very much appreciate how this dealership treats their customers both before and after the sale. They have an excellent service department an More

by ejzorinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Lambrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Timin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
Dec 17, 2022 -

Audi Dallas responded

ejzorinsky, thank you for leaving 5-stars! We're glad to hear our team provides excellent customer service! We appreciate your praise. We look forward to serving you additionally in the future. Thanks again!

December 14, 2022

The service from beginning to end was excellent. My service rep was extremely supportive and professional. More

by lajones42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Turner
Dec 14, 2022 -

Audi Dallas responded

lajones42, thank you for noting a 5-star experience. We're happy to hear our team provided excellent service! We appreciate your praise. Let us know when we may serve you additionally. Thanks again!

December 12, 2022

Quick professional and easy- Tim was very nice 😊 they made sure my vehicle was returned the way I left it or even better More

by angelicagossett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Dec 13, 2022 -

Audi Dallas responded

angelicagossett, thank you for noting a 5-star experience. We're glad to hear Tim and the rest of our team are nice and professional! We appreciate your praise. Let us know when we may serve you additionally. Best wishes!

December 09, 2022

Done in time promised. Comfortable waiting area. First class! Took good care of the problem. More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Dec 09, 2022 -

Audi Dallas responded

Mimi, thank you for noting a 5-star experience. We're glad to hear our team provided first class service! We appreciate your praise. Let us know when we may serve you additionally. Best wishes!

Dec 09, 2022 -

Mimi responded

The garage door opener that was on the middle console is missing. Please ask about it. Thanks Maretta Deiterman

December 06, 2022

Jordan, my service representative, did a good job explaining what I should expect. I liked the link which let me follow the progress of the work & know when the car was ready. More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Dec 06, 2022 -

Audi Dallas responded

Ruth, thanks for sharing 5-stars! We're happy to hear Jordan was explanative and communicative! We appreciate your feedback and look forward to serving you again next time. Thanks again!

December 05, 2022

The service was great the service attenden was very helpful, was and always a good experience More

by OuraScott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Dec 05, 2022 -

Audi Dallas responded

OuraScott, thanks for sharing 5-stars! We're glad to hear our service is always great! We appreciate your feedback and look forward to serving you again next time. Take care!

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