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1,043 Reviews of Audi Dallas - Service Center
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October 28, 2022
Great customer service-great communication. Eric M is awesome and always looks out for me and my car. Eric M is awesome and always looks out for me and my car. More
by zuvetjan
Employees Worked With
October 28, 2022
Jordan (and team) provided excellent service. My car was picked up, serviced, washed and returned. I’m grateful for their care. My car was picked up, serviced, washed and returned. I’m grateful for their care. More
by Kate Renz
Employees Worked With
Samantha (Sam) and Ben? (Delivery), Jordan Windham
October 25, 2022
I took my car in on 10/11/2022 to get the 5 year prepaid service. I also paid for a tire rotation. When I got home I noticed the tires were not rotated (I could tell by a chip in one of the tires and that service. I also paid for a tire rotation. When I got home I noticed the tires were not rotated (I could tell by a chip in one of the tires and that tire was in the same spot). I called and it took me 3 hours to finally get a hold of Marvin. He confirmed that the tires were not rotated on one side. Marvin said they only rotated one side. How this happens is beyond me. I have asked for a manager to call me on the text survey I was asked to do and a manager has not called me. I also asked Marvin for a refund on the tire rotation and he said that would happen. It is two weeks later and I still have not received the refund. The previous four times I took my car in I received a Multi-Point Inspection form. I did not receive one this time which makes me question if anything was done to my car. More
by DB79
Employees Worked With
October 23, 2022
Marvin is the best thing smoking at Audi Dallas! Glad that he's at that particular dealer Glad that he's at that particular dealer More
by marvin0085
Employees Worked With
October 23, 2022
Good job ! The app kept me informed and let me know when the car was ready. Also nice to pay on the app. The app kept me informed and let me know when the car was ready. Also nice to pay on the app. More
by MOB
Employees Worked With
The person I had is not listed but they were professional.
October 20, 2022
Excellent service is always my experience at this dealership. There was a minor problem that was overlooked but was taken care of. dealership. There was a minor problem that was overlooked but was taken care of. More
by Joyce
Employees Worked With
October 10, 2022
Audi Dallas was exceptional. From the moment my Q7 got to the shop, the people were friendly and courteous. They fixed my car immediately and informed me a short time later when From the moment my Q7 got to the shop, the people were friendly and courteous. They fixed my car immediately and informed me a short time later when it was ready. They offered to pick me up to take me to the dealership. I can’t say enough good things about my experience with Audi Dallas. Thank you More
by Henry
October 07, 2022
My car service REP Marvin made my experience smooth and took care of my needs including all my questions. took care of my needs including all my questions. More
by Tosha Shannon
Employees Worked With
October 06, 2022
Erik was really welcoming, helpful, explained the process, and managed my time expectations. I was able to connect to wifi and work from the show room whilst enjoying a coffee, and was even treated t process, and managed my time expectations. I was able to connect to wifi and work from the show room whilst enjoying a coffee, and was even treated to a tour of the showroom cars by Marcelo. Thank you. More
by micleek
