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1,043 Reviews of Audi Dallas - Service Center
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August 26, 2022
Great customer service experience and they keep a good communication about what is happening with your vehicle. communication about what is happening with your vehicle. More
by Gisela
Employees Worked With
August 26, 2022
Audi Dallas do you been my go to dealership for the last 10 years and two Audi A5s. They are a great dealership and as professional in frontly as you can get. And my service writer is the absolute best in t 10 years and two Audi A5s. They are a great dealership and as professional in frontly as you can get. And my service writer is the absolute best in the business. More
by Mike Lane
Employees Worked With
August 25, 2022
Poor customer service and communication. I had to follow-up multiple times and also needed to escalate to get the status of my car. Not delivered on-time as promised. Very disappointed. I had to follow-up multiple times and also needed to escalate to get the status of my car. Not delivered on-time as promised. Very disappointed. More
by Deepak Bundela
Employees Worked With
August 23, 2022
The Advisor Marvin made the customer service at this location better! I have experience horrible customer service experience in the past at this location. location better! I have experience horrible customer service experience in the past at this location. More
by Tosha Shannon
Employees Worked With
August 23, 2022
Went in to see Marvin because the internet sent me that way. I’m glad it did! He wasn’t pushy or selling anything. He was very informative. He just let us know our options and we enjoyed our first visit h way. I’m glad it did! He wasn’t pushy or selling anything. He was very informative. He just let us know our options and we enjoyed our first visit here. I already scheduled my next appointment. Inn getting another keyfab. $100 cheaper than my last estimate. I will definitely be back! Thank man. More
by sayre8456
Employees Worked With
August 19, 2022
Great since they changed service advisors back to Andy Mirales. He is responsive, intelligent and kind. Mirales. He is responsive, intelligent and kind. More
by Philiplindley
Employees Worked With
August 16, 2022
Was going onacation and thought a sensor was out. It was a nail in my tire. By diagnosing the problem correctly, I have been saved a possible delay on my trip. Service was fast and friendly. Waiting It was a nail in my tire. By diagnosing the problem correctly, I have been saved a possible delay on my trip. Service was fast and friendly. Waiting area is now comfortable and inviting. Car was washed and returned in pristine condition More
by jamesrxwalters
Employees Worked With
Oscar Miranda
August 16, 2022
Horrible with communication. Had a 4 pm appointment yesterday for a possible bad battery. I had to call and follow up with them today and they still have not even done a simple d Had a 4 pm appointment yesterday for a possible bad battery. I had to call and follow up with them today and they still have not even done a simple dynastic to say if it was the battery or not. So now I’m without a car nor they don’t have any loners till mid oct. and will not even look at my car until Thursday or even Friday. SMH. They need better communication if they need more time!!! More
by timothyruiz
Employees Worked With
Alan Cavin
