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Audi Dallas - Service Center

Dallas, TX

4.8
1,042 Reviews

1,042 Reviews of Audi Dallas - Service Center

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October 31, 2021

I was very disappointed with not having any loaners available. There was about 3 1/2 hrs of service done. More

by Hollywood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Audi Dallas responded

Hollywood, thank you sharing positive feedback regarding yoru service visit and apologies that there were not any loan cars available. With the chip shortage, we are short on loan cars. With that noted, if you book a week or so ahead, we can usually accomodate on longer services. Either way, we apologize for the miscommunication. We're passing your feedback along to our management and look forward to better serving you next time. Thanks again!

October 30, 2021

Great I will be back in the future. Great and clean also great customer service and friendly. Thank u thank u thank u thank u thank thank . Job well done More

by derraeldickerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Oct 30, 2021 -

Audi Dallas responded

derraeldickerson, thanks for the five-star praise and mention of great customer service! We appreciate your feedback. See you next time. Thanks again!

October 30, 2021

Customer service was great I enjoy waiting on my car it was very good music coffee and just a relaxed atmosphere More

by carolbonnie84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Oct 30, 2021 -

Audi Dallas responded

carolbonnie84, thanks you for noting great customer service during your recent visit. We appreciate your praise and mention of working with Kyle. See you next time. Thanks again!

October 30, 2021

Excellent staff. Super friendly and my Audi was completed in 90 minutes as promised and washed! More

by Christina.mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Seely
Oct 30, 2021 -

Audi Dallas responded

Christina.mm, thanks for the five-star praise and mention of our excellent staff! We appreciate your feedback. See you next time. Thanks again!

October 23, 2021

First service appt for my Q7 was today....bought this vehicle over the phone due to me being 300 miles away. Salesman met me 1/2 way to deliver back in June. We were traveling to Dallas to see some frien More

by rcanddelynda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jordan and Artie Timin
Oct 25, 2021 -

Audi Dallas responded

rcanddelynda, thanks for sharing 5-star praise regarding your experience working with us in service this time while you were in town. We appreciate your feedback and pleased to hear everything went smoothly! We look forward to serving you on future visits. Thanks again.

October 23, 2021

The service center is great! Very comfortable waiting area with a coffee machine, water, snacks, seating, TVs, plugs, and wifi, etc. The staff is wonderful and very accommodating! More

by SThomas1296
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Seely
Oct 25, 2021 -

Audi Dallas responded

SThomas1296, thank you for your praise regarding servicing with us recently. We're pleased to hear you found the waiting area amenities and made yourself at home. We look forward to serving you additionally when the time comes. Thanks again!

October 22, 2021

Prompt and efficient service. Eric is always on top of things. Easy to get appointments. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2021 -

Audi Dallas responded

Mark, thanks for sharing 5-star praise and noting that Eric is always on top of things. We appreciate your feedback and look forward to serving you on future visits. Thanks again!

October 20, 2021

I love getting my car serviced her and ALTO is the best!!! Thank You -Nina Atai More

by Nina Atai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Audi Dallas responded

Nina, thanks for sharing 5-star praise regarding your service experiences with us. We appreciate your feedback regarding loving the Alto ride! We look forward to serving you on future visits. Thanks again!

October 20, 2021

Jaramy was off the charts wonderful. I came in basically for a 35 thousand Mile checkup and she had been following up with me over the past several months suggesting that I might have good value on my vehic More

by johncoo2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam car manager, Adam Seely
Oct 21, 2021 -

Audi Dallas responded

johncoo2005, thank you for your endorsement of working with Jaramy! We're pleased to hear you were able to leverage the equity in your car and trade into a new one. WE love that you enjoyed the experience and we look forward to serving you additionally when the time comes. Thanks again!

October 15, 2021

Great customer service, very prompt in returning the vehicle. Have been a customer for 12 years with various Audi models. Vehicle maintenance & service is great! More

by MARILYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacy Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
Oct 16, 2021 -

Audi Dallas responded

Marilynlapepa, we appreciate your kind words regarding working with Jordan and Kacy in service. We're pleased to hear your experiences with us over the last 12 years have been excellent and look forward to serving you for years to come. See you next time! Thanks again!

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