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Audi Dallas - Service Center

Dallas, TX

4.9
1,057 Reviews

1,057 Reviews of Audi Dallas - Service Center

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February 17, 2025

Marvin Clayton, the Customer Rep who managed my car service was exceptional. He explained everything and kept me informed the know as progress made on my vehicle. I highly recommend Audi of Dallas an More

by Marklauderdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Audi Dallas responded

Marklauderdale, thank you for sharing 5-stars! We're glad to hear Marvin Clayton provided exceptional service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 16, 2025

Great service experience. My usual Service Adviser was not there on a Saturday. Another Service Adviser helped me and treated me like one of his regular customers. Great servi More

by Nshosid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey
Feb 16, 2025 -

Audi Dallas responded

Nshosid, thank you for sharing 5-stars and noting you had a great service visit, despite your normal advisor being out. We appreciate your business and your kind words. Let us know when we may serve you next. Thanks again!

February 16, 2025

The Service Department at the Lemon location is top notch, nothing but excellence in motion taking care of customers. More

by Tonya A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Audi Dallas responded

Tonya, thank you for sharing 5-stars and noting our service department is top notch! We appreciate your business and your praise. Let us know when we may serve you next. Thanks again!

February 16, 2025

Scheduled same day Saturday service and completed to everyone’s satisfaction. Dori is very helpful. More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dori
Feb 17, 2025 -

Audi Dallas responded

MS, thank you for sharing 5-stars! We're glad to hear Dori is helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 12, 2025

I had a break booster warning come up on my A5. I text my sales agent Jaramy Lalonde to ask about it. I heard back from her immediately and she asked if I could bring my car in the next morning. I More

by katHill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan and Greg
Feb 12, 2025 -

Audi Dallas responded

katHill, thank you for sharing 5-stars! We're glad to hear Jaramy LaLonde, Jordan, and Greg provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 07, 2025

Great experience overall with service work. Friendly and knowledgeable staff, nice facility and amenities. Will return again More

by Audicar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Truong
Feb 07, 2025 -

Audi Dallas responded

Audicar, thank you for sharing 5-stars! We're glad to hear our team is friendly and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 04, 2025

Jordan, my service coordinator, is thorough and knowledgeable. I appreciate his skills. I will return. More

by Tarmike49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Eagleburger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Audi Dallas responded

Tarmike49, thank you for sharing 5-stars! We're glad to hear Jordan is thorough and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 30, 2025

Tim and Eric always take such great care of my car and of me. I love as so appreciative that Tim was able to find a loaner for me on this occasion The work was completed on time. Thank you so much! More

by munizem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bennett
Jan 31, 2025 -

Audi Dallas responded

munizem, thank you for sharing 5-stars and noting Tim and Eric always take great care of you. We love to hear that your work was completed on time and that the loan car was a big help. Let us know when we may serve you additionally. See you next time. Thanks again!

January 29, 2025

The dealership and my service rep, Ramsey always keeps me informed and updated. The wait time to pick up the car is minimal and the car is always clean. The staff at Dallas Audi is really nice and respectful More

by Lpyxis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey Guillory
Jan 29, 2025 -

Audi Dallas responded

Lpyxis, thank you for sharing 5-stars! We're pleased to hear Ramsey always keeps you informed and updated! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 26, 2025

I moved from Louisiana and Audi dealership there I loved my agent. Now I am in Texas the Dallas dealership has been amazing my agent Marvin has been wonderful More

by Keldrawilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Audi Dallas responded

Keldrawilson, thank you for sharing 5-stars! We're happy to hear Marvin is wonderful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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