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Audi Dallas - Service Center

Dallas, TX

4.9
1,076 Reviews

1,076 Reviews of Audi Dallas - Service Center

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April 16, 2019

Great Service Multiple Audi owner. Jordan has been taking excellent care of the service needs of both our vehicles for years. He’s consistent, thorough and profes More

by drewfr74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Apr 17, 2019 -

Audi Dallas responded

Drewfr74, thank you for sharing feedback regarding your experiences with Jordan! We appreciate your loyalty to the brand and to Audi Dallas. We look forward to each opportunity to serve you! Thanks again and see you next time.

March 27, 2019

Great Service & Support We’ve bought six vehicles from Audi Dallas for a reason. Always great customer service and support. We highly recommend them for sales and service. More

by Jsking007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Rogers and Andy in service dept , Tom Hutton
Mar 28, 2019 -

Audi Dallas responded

Thank you for sharing 5-star feedback, Jskin007! We can't say thank you enough on your six Audi purchases from us! We appreciate your business and your tag of Aaron and Tom! See you again when the time comes. Thanks again!

March 26, 2019

Q5 visit Service and atmosphere was good. My only hang up was that I asked for a phone call after scheduling my Appt online to discuss services my car may have More

by Mlspnecer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Audi Dallas responded

Thank you for stopping in to service your Q5 with us! We apologize that our team did not follow up with the call as requested and we will be sure to pass that feedback along. Thank you for letting us know. Talk soon.

March 26, 2019

Vehicle State Inspection Great service always. Comfortable waiting area. Great coffee and snacks. My car always looks so beautiful after they wash my car. Jordan Windham is al More

by MAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Mar 27, 2019 -

Audi Dallas responded

MAP, thank you for stopping in for service. We appreciate your praise and pleased to hear you enjoyed the amenities in the waiting area! We look forward to serving you additionally on the next visit. Thanks again!

March 13, 2019

DISAPPOINTED! Although I appreciate the informativeness and effort of the service person I worked with, I am gravely disappointed in my experience with Audi. My car More

by Camdh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brett Huneycutt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hutchins
Mar 18, 2019 -

Audi Dallas responded

Camdh, we apologize that your service visit did not go as smoothly as planned. We hear your frustration regarding the warranty not covering all of the repair and we're passing your note along to our team for review. We rely on transparent customer feedback to improve our processes and we will definitely be reviewing your note. Thank you for sharing. Have a blessed week.

March 07, 2019

Excellent customer service George and Marvin are perfect work with they both try to do a very thorough job George and Marvin are very easy to work with More

by noslenk1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Ioannou
Mar 07, 2019 -

Audi Dallas responded

Thank you for sharing praise regarding working with George and Marvin! We are pleased to hear your experience was 5-star and we look forward to serving you additionally next time! Have a great one.

March 07, 2019

Warranty repair Service great. Might want to ease off on the intrusive surveys which are premature and annoying. All of the staff were helpful and efficient. Th More

by Janet123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ioannou, Israel Maldanado
Mar 08, 2019 -

Audi Dallas responded

Janet123, thank you for sharing a positive mention of great service! We sure appreciate your praise and look forward to serving you additionally when the opportunity arises. Thanks again!

February 15, 2019

They do such a great job! I have given this rating because they are so quick when going in for service. Everyone there are supper friendly! I also like that they have snacks If More

by Gome, Jazmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Feb 15, 2019 -

Audi Dallas responded

Jazmin, we greatly appreciate the praise and tag of Isaac. Thanks for sharing 5-stars and let us know when we may assist you next. Thanks again!

February 09, 2019

Service Fast, easy and convenice have always been my experience with Audi Dallas. Everyone have always been pleasant and joyful to work with. A very professio More

by Ilene#1925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Feb 11, 2019 -

Audi Dallas responded

Ilene#1925, thank you for the note and mention of fast and easy service! We greatly appreciate your feedback and look forward to the next opportunity to assist! See you next time!

February 04, 2019

Satisfied 1st Time Customer I’m very pleased with the customer service and results provided by the service team at Audi Dallas. Kyle listened to my concerns and was very knowled More

by MEvans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in service department
Feb 05, 2019 -

Audi Dallas responded

MEvans, thank you for noting your first visit to Audi Dallas! We're pleased to hear that working with Kyle was 5-star! We greatly appreciate you feedback and rating and look forward to serving you additionally next time! Thanks again!

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