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Audi Devon

Devon, PA

4.9
3,013 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 3,013 reviews

May 07, 2020

Good dealership, always helpful, friendly and accommodating. Both of my experiences buying two Audi's in the last year at Devon Audi were good. Anthony Sam was better than good, he was excellent. . More

by NWC180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Audi Devon responded

Thank you for your loyalty to Audi Devon. We're happy to hear that our team treated you with excellent service and made sure you left in the right vehicle!

May 07, 2020

State Inspection during Corona Virus Great service! My only complaint, there was a man and woman in waiting area with no mask! I thought all businesses had to require their clients to we More

by CMWARFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in service area!
May 07, 2020 -

Audi Devon responded

While I am happy to hear that our team provided excellent service for you, I am equally concerned with your complaint regarding our waiting room safety. I assure you that the comfort of our guests during this time is our top priority, and I will be sure to address this internally and see what we can do to improve. If you'd like to speak to me directly about your visit, don't hesitate to give me a call. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

May 06, 2020

Very friendly and accommodating staff.Anthony, our sales Very friendly and accommodating staff. Anthony, our sales rep, was helpful and went the extra mile to get us a good deal and close it out. More

by Phil
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo J. Sam
May 07, 2020 -

Audi Devon responded

Thank you for shopping at Audi Devon, Phil. We're pleased to hear that Anthony made sure you drove off in a new car. Congrats & safe travels!

May 06, 2020

Work Performed during COVID I was hesitant to schedule an appointment due to the COVID situation, but Devon was prepared to insure all work was completed in a safe manner followi More

by DWATSON500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Finn
May 06, 2020 -

Audi Devon responded

Thank you for the 5-star review! It was our pleasure to work with you here at Audi Devon, and we are glad that we could ease some of your concerns during this time. If you ever need anything else, don't hesitate to come back and see us again!

May 06, 2020

Did not fix problem, front rotors developed pad indentations causing vibrations when stopping. Only remedy was to replace both. Ridiculous that you cannot get brand new rotors resurfaced. 10mm left More

by DKEAMMERER
Recommend Dealer
Yes
Employees Worked With
Service associate did his job well
May 07, 2020 -

Audi Devon responded

I'm sorry to hear that you're frustrated. I would really like to speak with you about your repairs directly, but I can't locate your contact information from this review. Would you please give me a call? Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

May 07, 2020 -

DKEAMMERER responded

My email is dkeammerer@comcast.net and cell is 610-256-4584

May 04, 2020

As Expected Kyle and all the Service Team should be commended for their abilities during this period of lockdown. As usual, the work and the experience was except More

by CHARLES.GLACKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Receptionsist ?
May 04, 2020 -

Audi Devon responded

Thank you for the review, Charles! We are so pleased to hear that Kyle and our service team took good care of you and your vehicle here at Audi Devon. We look forward to your next visit!

May 04, 2020

Everything That the dealership did was performed great. They took care of our needs in a timely matter. This appointment was for an inspection and oil change. More

by CBJDAVIS
Recommend Dealer
Yes
Employees Worked With
Service dept
May 04, 2020 -

Audi Devon responded

Thank you for coming to Audi Devon for your inspection and oil change! We are so glad that our team could address your concerns quickly. Enjoy your week and hope to see you next time!

May 03, 2020

Always a pleasant experience and things go as planned. Great communication with the video update by the Technician. Very cool. I continue to go back to Audi Devon and it’s worth it. More

by ASPRESTON
Recommend Dealer
Yes
Employees Worked With
Service Advisor
May 04, 2020 -

Audi Devon responded

Thanks for doing business with us at Audi Devon! We look forward to taking care of you, and your vehicle in the future!

May 03, 2020

They told me allFluids were topped off. Was disappointed They told me all Fluids were topped off. Was disappointed That as soon as I got in vehicle, refill windshield washer fluid message came up. More

by SCONSER
Recommend Dealer
Yes
Employees Worked With
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
May 04, 2020 -

Audi Devon responded

I'm so sorry for our oversight here. We would be happy to have this taken care of for you, but I won't be able to locate your contact information from this review. Would you please call me when you have a moment? Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

May 01, 2020

first service for my new Q8; From the moment I arrived until my departure ( which was on time );my service tech was great .. professional , knowledgeable, polite and focused on my More

by ERODGERS1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Smith
May 01, 2020 -

Audi Devon responded

Thank you for leaving us a review. It always makes our day to know that guests were treated with professional and friendly service! See you at your next visit to Audi Devon.

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