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Audi Devon

Devon, PA

4.9
3,007 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 3,007 reviews

May 04, 2020

Everything That the dealership did was performed great. They took care of our needs in a timely matter. This appointment was for an inspection and oil change. More

by CBJDAVIS
Recommend Dealer
Yes
Employees Worked With
Service dept
May 04, 2020 -

Audi Devon responded

Thank you for coming to Audi Devon for your inspection and oil change! We are so glad that our team could address your concerns quickly. Enjoy your week and hope to see you next time!

May 03, 2020

Always a pleasant experience and things go as planned. Great communication with the video update by the Technician. Very cool. I continue to go back to Audi Devon and it’s worth it. More

by ASPRESTON
Recommend Dealer
Yes
Employees Worked With
Service Advisor
May 04, 2020 -

Audi Devon responded

Thanks for doing business with us at Audi Devon! We look forward to taking care of you, and your vehicle in the future!

May 03, 2020

They told me allFluids were topped off. Was disappointed They told me all Fluids were topped off. Was disappointed That as soon as I got in vehicle, refill windshield washer fluid message came up. More

by SCONSER
Recommend Dealer
Yes
Employees Worked With
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
May 04, 2020 -

Audi Devon responded

I'm so sorry for our oversight here. We would be happy to have this taken care of for you, but I won't be able to locate your contact information from this review. Would you please call me when you have a moment? Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

May 01, 2020

first service for my new Q8; From the moment I arrived until my departure ( which was on time );my service tech was great .. professional , knowledgeable, polite and focused on my More

by ERODGERS1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Smith
May 01, 2020 -

Audi Devon responded

Thank you for leaving us a review. It always makes our day to know that guests were treated with professional and friendly service! See you at your next visit to Audi Devon.

April 30, 2020

Experience was great from the call to make the service appointment to meeting with the service desk to picking up the car loaner and finally my clean car. More

by GGDIMEDIO
Recommend Dealer
Yes
Employees Worked With
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

Audi Devon responded

Thank you for taking the time to share your experience with Audi Devon! Nothing makes us happier than hearing from a satisfied customer and we're glad we could make your service appointment so seamless. See you next time!

April 30, 2020

You get greeted ...car goes to service the whole experience is quick and easy. Repairs are done well. Thank you to everyone great job as usual More

by REGULATORUSMC
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Apr 30, 2020 -

Audi Devon responded

Thank you for leaving Audi Devon a review! We are proud to provide first-class service for guests and look forward to taking care of you next time!

April 30, 2020

corona virus measures need straengthening somewhat disappointed at limited social distancing measures. My car's interior was not cleaned; this always has been done in the past. Otherwise all More

by FCB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont know
May 04, 2020 -

Audi Devon responded

While I am pleased to hear that your service visit went well, I am concerned by your feedback concerning our social distancing measures. Customer safety is our number one priority here, and I'm going to discuss this with my team to ensure that this is addressed. Please give me a call if you would like to share anything further. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

April 30, 2020

consistently great service Audi Devon has an amazing service department. They are polite and courteous, provide timely efficient service, and return my S6 in immaculate conditio More

by DRHUMERUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : adam
Apr 30, 2020 -

Audi Devon responded

A big thanks for the fantastic review! It's always a pleasure working with you and we're proud to help keep your Audi S6 running smoothly. We look forward to seeing you back at Audi Devon at your next service visit!

April 26, 2020

great people, great service.. I've purchased 3 Audi A4's/A5 from this store since 2017, and sent another friend to Tom as well, and a deal was made. The gang at Devon are great fol More

by MCEARL1423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Audi Devon responded

Thank you for reviewing Audi Devon. We are so grateful for your loyalty and look forward to taking care of you, and your vehicles in the future!

April 25, 2020

Quality, Efficient, Professional and Customer Friendly I went to Audi Devon due to dissatisfaction with another Audi dealership. Audi Devon fixed the problem and discovered another problem that the other d More

by FRANKH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall
Apr 27, 2020 -

Audi Devon responded

Hi Frank - We are so glad that our team could address all of your concerns and get your vehicle running smoothly and safely. Thank you for taking the time to post about your experience! It makes us happy to know that you can depend on us for five-star service.

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