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Audi Devon
Devon, PA
2,935 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area.
Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,935 reviews
January 29, 2020
Excellent Everyone is extremely helpful and customer oriented. Service was excellent and I needed new tires, which were priced very competitively. I was pleased Everyone is extremely helpful and customer oriented. Service was excellent and I needed new tires, which were priced very competitively. I was pleased with my service. More
by BETH.VOPPER
Verified CustomerEmployees Worked With
Mike in Service
January 29, 2020
The team of Leo and Tom did a great job. They did a wonderful job and I want to thank them for the job they did helping me. wonderful job and I want to thank them for the job they did helping me. More
by BTURNBACHIII
January 29, 2020
The best for service Bill, Andre and the rest of the Service staff at Audi Devon are the ultimate professionals. They are knowledgeable when it comes to the brand they ser Bill, Andre and the rest of the Service staff at Audi Devon are the ultimate professionals. They are knowledgeable when it comes to the brand they service and have the greatest ability to explain all issues to their customer. Even though it is never inexpensive, it is always a pleasure to deal with the store and its representatives. More
by CHARLES.GLACKIN
Employees Worked With
Bill and Andre in Service
January 28, 2020
Simply the Best Been going to Devon Audi for years and the service department has performed professionally every time. Bill Finn is a top notch advisor and the facil Been going to Devon Audi for years and the service department has performed professionally every time. Bill Finn is a top notch advisor and the facility is a fantastic place to wait if you don't need a loaner. More
by Trevor
Employees Worked With
Bill Finn
January 28, 2020
This dealership is wonderful as I have purchased my last three Audi’s there from Gary Smith. I had no.thought to go elsewhere as I have been impressed by their professionalism and many kindnesses, for the l three Audi’s there from Gary Smith. I had no.thought to go elsewhere as I have been impressed by their professionalism and many kindnesses, for the last 30 years in service and car purchase. More
by LYNNESCAMMAHORN
January 28, 2020
I appreciate the very courteous, professional, and friendly service. Bill Finn, in Service, the mechanic (through video) the other service professionals, along with the valet staff were very helpful a friendly service. Bill Finn, in Service, the mechanic (through video) the other service professionals, along with the valet staff were very helpful and nice. Thank you! More
by A.LETIZI
Employees Worked With
Bill Finn-Service
January 28, 2020
Seamless Service Great service team. Mike C was polite and professional. A pleasure to work with. All work was done quickly and correctly. Will use again and recom Great service team. Mike C was polite and professional. A pleasure to work with. All work was done quickly and correctly. Will use again and recommend. More
by MINDEEC
Employees Worked With
Mike Curry
January 28, 2020
Exceptional service and ameneties Beautiful new facility with great amenities, courteous staff and very prompt turnaround of my car while I waited. They even washed my car and made me Beautiful new facility with great amenities, courteous staff and very prompt turnaround of my car while I waited. They even washed my car and made me an expresso. More
by CALVIN JOHNSON
Employees Worked With
NA
January 26, 2020
Service was good but does not justify the high filler cost. The same service using Audi parts will cost cost half the money at other reputable places cost. The same service using Audi parts will cost cost half the money at other reputable places More
by BILL.MIHALOPOULOS
Employees Worked With
Tim
January 26, 2020
High Service Pricing - Short-Term Gain - Long-Term Loss Staff is always professional. But there is an unwillingness to work with customers on service repair pricing that is 'off-putting'. $XX.00 evaluatio Staff is always professional. But there is an unwillingness to work with customers on service repair pricing that is 'off-putting'. $XX.00 evaluation fee even if you get the work done at the dealership? $260.00 for a new headlight? $160.00 for two broken visor clips? Pricing and policies do not have the customer in mind. As my car ages more trips to the service center are required. And this short-term profit the Service center enjoys will unfortunately come at the expense of purchasing a new Audi from this Dealership in the future. In addition after a recent repair as I was driving off of the lot I noticed another issue that wasn't present when I dropped it off. When I called about the concern the Dealer stated I would need to pay another evaluation fee to have it looked at. Hence the low Quality Ratings listed below. More
by MIKE.JOY
Employees Worked With
Employee I worked with not listed above....
