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Audi Devon - Service Center

Devon, PA

4.9
1,671 Reviews

1,671 Reviews of Audi Devon - Service Center

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July 28, 2022

Excellent customer service! I had to drop my car off for a recall and I also had a vacation scheduled during that same time. Audi took care of my car while I was away on vacat More

by DINAELSHERIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : donovan
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Jul 28, 2022 -

Audi Devon responded

Thank you for choosing Audi Devon! We are thrilled to hear your service experience went wonderfully. We appreciate your business and hope to see you again!

July 28, 2022

The team was prompt, courteous and attentive. Communication was clear and detailed, and the resolution was successful. I appreciated the follow up as well. More

by jt072
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle in Service and the Service Manager on the day I brought my car in. I am so sorry I am forgetting his name. He was absolutely excellent!, Demery Hanna
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Jul 29, 2022 -

Audi Devon responded

Thanks for your wonderful review! We're so glad our team welcomed you with professional and communicative service. We hope to work with you again at Audi Devon!

July 27, 2022

In my experience, Audi uses these surveys punitively rather than constructively as valued feedback. Although I have always had good service experiences at Devon Audi, I am reluctant to participate becau More

by PRPURDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service writer was, as always, excellent.
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Jul 28, 2022 -

Audi Devon responded

We value the feedback of all of our guests and truly appreciate that you took the time to leave us this review. Thank you for the compliments to our service team at Audi Devon. We want to provide the best possible experience to our customers, so if there is anything else you would like to share, please don't hesitate to reach out directly!

July 22, 2022

Service appt was on time, predictable, comprehensive, courteous, great loaner….all good at Devon Audi More

by RKROMBOLZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2022 -

Audi Devon responded

Thanks for being a great Audi Devon customer and leaving us a five-star review! We appreciate your support.

July 19, 2022

Bill was amazing and did an amazing job! Will be back for future service at Audi Devon! More

by JESSICA.L.RUSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Smith
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Jul 20, 2022 -

Audi Devon responded

Thanks for putting your trust in Bill and the Audi Devon team. Have a great day!

July 18, 2022

Always find service team to be top professionally. Efficient, respectful, knowledgeable. Able & willing to answer questions. More

by jeichmaniv
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
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Jul 18, 2022 -

Audi Devon responded

Words like "efficient", "respectful", and "knowledgable" let us know that we are doing a magnificent job! Thank you for the 5-star review, and come back to Audi Devon anytime.

July 18, 2022

Fit me in. Liked the car wash extra. Friendly. Nice experience. Will come back.!thanks More

by ERGROOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanics and management
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Jul 18, 2022 -

Audi Devon responded

We're thrilled you enjoyed your time here at Audi Devon! Thank you for your support - we are grateful to have earned your business.

July 18, 2022

Everything was great, service, communication and cost of what was discussed. I would highly recommend. More

by rkenttaylorjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donavan
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Jul 19, 2022 -

Audi Devon responded

We are thrilled that our team was so communicative and helpful during your visit! Thank you for choosing Audi Devon and for sharing your feedback. We look forward to welcoming you back next time!

July 16, 2022

High quality dealership that never cuts corners. Goes way beyond the norm to help if you are ever in a jam. More

by PO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department , Demery Hanna
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Jul 18, 2022 -

Audi Devon responded

We’re lucky to have you as a customer. Thank you for supporting Audi Devon!

July 13, 2022

Excellent service, very helpful, pleasant people in the service department. No need to prod for information, they volunteer. Loaner car was nice, service was done properly. More

by CANDERZAP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
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Jul 13, 2022 -

Audi Devon responded

This is wonderful feedback to hear! Thank you for the excellent review and for trusting Audi Devon with your service needs - we'll be here whenever you need us next! Take care!

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