Audi Devon - Service Center
Devon, PA
1,670 Reviews of Audi Devon - Service Center
Unrivaled customer care I cannot say enough good things about my experience with Audi of Devon. Kyle went above and beyond to help me and answer my questions/address my conce I cannot say enough good things about my experience with Audi of Devon. Kyle went above and beyond to help me and answer my questions/address my concerns about a stressful and pricy repair. He couldn't have possibly gone more out of his way. Joe, the lead service tech, also went out of his way to give me a call back (multiple calls back, as we ended up playing phone tag) to discuss my options. I've had pretty awful Audi dealership experiences before, but was just absolutely blown away by the team at Audi of Devon. Absolutely recommend - even if it's not your closest dealership, it's worth the extra drive. You'll see what I mean once you're there. More
Service Bill is always very positive and helpful. He is very thorough. I love your service department. It is so welcoming. All of the service people are very Bill is always very positive and helpful. He is very thorough. I love your service department. It is so welcoming. All of the service people are very professional. More
45K maintenance service, viper blades changed I had the tire replaced recently and asked Audi Devon to put all the things properly back in the trunk, which was not done. I had to clean and put Eve I had the tire replaced recently and asked Audi Devon to put all the things properly back in the trunk, which was not done. I had to clean and put Everything back. My viper blades were supposed to be replaced but even though I was charged for the same, new ones were not replaced. More
As always, excellent and timely service! My 23 year old A6 was diagnosed while I waited and in less than an hour! What’s not to like? Schedule your service today! My 23 year old A6 was diagnosed while I waited and in less than an hour! What’s not to like? Schedule your service today! More
Excellent Service It is so convenient to use this service facility. From loaners to text messages letting you know the progress, it is just a pleasure dealing with Audi It is so convenient to use this service facility. From loaners to text messages letting you know the progress, it is just a pleasure dealing with Audi Devon. And, no I'm not an employee. I just like doing business with them. More
Always a good experience! Each time I have used the service department at Audi Devon, I've left with a smile. The service work is completed quickly, correctly and most often a Each time I have used the service department at Audi Devon, I've left with a smile. The service work is completed quickly, correctly and most often at a cost much less than anticipated. The techs are great- but so is the car. My Q5 has never given me the problems that I experienced with other brands of vehicles. More
Always a great experience I have always been greeted with a warm and friendly welcome. I’ve bought several cars through this dealership and have been completely satisfied with I have always been greeted with a warm and friendly welcome. I’ve bought several cars through this dealership and have been completely satisfied with there staff. My go to man in service as been Bill Finn. He as always assisted me with the utmost professionalism no matter how small or big the issue may be at the time of need. More
very good Service was excellent, car was clean when it was returned and David showed me some options for my next lease that is coming up in January. Service was excellent, car was clean when it was returned and David showed me some options for my next lease that is coming up in January. More
Excellent customer service! Thank you for the excellent customer service. My car was finished earlier I than expected, freshly washed and employees took the time to make sure my Thank you for the excellent customer service. My car was finished earlier I than expected, freshly washed and employees took the time to make sure my Bluetooth was working properly after the software was updated. Thanks again. More
First Audi check up! Entire experience was very pleasant. The receptionist was so helpful and since I had not been there before for a check up/oil change, he steered me i Entire experience was very pleasant. The receptionist was so helpful and since I had not been there before for a check up/oil change, he steered me in the right direction. The service rep was most helpful and offered a loaner which I did not need. The wait was great, drank tea, did some work and the car was ready very quickly. I explained to him that I still had the rubber mats in that were there when I purchased the car and would like to change to the carpeted ones. He made sure that was done. Before I left I again spoke to the receptionist and explained my frustration with the navigation/phone details. He immediately called Gary Smith who took a lot of time explaining and helping me to set and understand the system ----What a relief that was and gave me a sense of security while driving. The bonus was having the car washed!! More