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Audi Devon - Service Center

Devon, PA

4.9
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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August 03, 2021

People go out of their way to help you there. Was going to arrive slightly after service hours and front desk offered to hold the keys for me for an hour later. More

by SARAHSIDIQI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk & service
Aug 04, 2021 -

Audi Devon responded

It means a lot that our commitment to customer satisfaction stood out to you, and we enjoy having you as a customer. Thanks again and we look forward to seeing you next time! - Audi Devon

August 02, 2021

Service at Audi Devon is always a pleasure. Work is done in a timely matter with great courtesy. I would never want to have service anywhere else. More

by PAWLOWSKINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 02, 2021 -

Audi Devon responded

Thank you for your trust in our team here at Audi Devon! We are happy to have you as a customer and we look forward to welcoming you back next time.

August 02, 2021

Sales and Service are easy to work with. Everyone is pleasant and accommodating. Scheduling a loaner was convenient and the transaction to purchase the vehicle was simple. More

by gzinni519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Kopervos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Haddad, Demery Hanna
Aug 02, 2021 -

Audi Devon responded

Thank you for posting about your recent service experience! We are delighted to hear that your visit went smoothly. Our team at Audi Devon wishes you safe and happy driving!

August 01, 2021

Charge me to diagnose my power steering noise problem, dealership claim there’s nothing wrong and charged $150… The vehicle is still making the noise and it’s seems to be getting worst….I was charge for n More

by Vincyendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle laws
July 30, 2021

I have been very pleased with all of my visits to Devon Audi. Even when I’ve come for a question. They said that I could come in for car washes because the car wash place knock off some grille trim. That w More

by JANEBROWN1002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service scheduler and service writer
Jul 30, 2021 -

Audi Devon responded

It's great to hear that you're pleased with Audi Devon! We love to hear from happy customers, so thank you! It's wonderful that our team washes your car when you need it. Thanks for the 5 stars!

July 30, 2021

Everyone was very nice but the technical issue with phone, radio, and navigation still purists. It doesn't seem like the problem with the communication with the internet had been encountered before.. More

by PWARD3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Audi Devon responded

Thank you for reaching out. I'm very sorry to hear that you are still experiencing issues with your vehicle and can understand why this would be so frustrating. I would like to look into the details of what's happening here, but without your full name I won't be able to find your contact information. Please give me a call when you have a free moment so that I can help. Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

Aug 10, 2021 -

PWARD3 responded

Pat Ward. 2021 A6. (610)304-4343

July 30, 2021

Our 2013 Audi A6 needed a new headlight bulb, state inspection and 95K maintenance service. These tasks were completed quickly and well, waiting lounge was spotless and comfortable and our service advi More

by TROISCHIENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn
Jul 30, 2021 -

Audi Devon responded

We're delighted to learn that you had a pleasant service visit with your 2013 Audi A6, courtesy of the Audi Devon team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Take care!

July 29, 2021

Excellent service appointment as usual. Things were handled promptly and the advisor was very nice. Audi Devon is my favorite dealership to use for my needs. More

by JDay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn
Jul 30, 2021 -

Audi Devon responded

Thanks for the great review of Audi Devon! We're happy to have you as a loyal customer, and we're pleased that your service was prompt and pleasant.

July 28, 2021

Was a little nervous goin to dealer after hearing horror stories. Audi devon put all those fears to rest to work was quick well done and transparent. Mr Barnett took care of me and couldn't have had a bette More

by A.PALATAJKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Jul 28, 2021 -

Audi Devon responded

We're so happy to hear that the Audi Devon team exceeded your expectations and delivered an exceptional experience - that's what we strive for! We appreciate your support and wish you many safe and happy miles!

July 28, 2021

Ryan H. was my favorite person to work with…that was a while ago the rest have been blah. No real personality or just not as interested in there customers … More

by DEJ181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Audi Devon responded

We're sorry to hear our team didn't leave a better impression on you. If you're willing to talk about this feedback, I'd love to learn more about what went wrong and how we can improve moving forward. Please give me a call if and when time permits - I will look for your contact information, as well. Best, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

Jul 29, 2021 -

DEJ181 responded

Dej181@yahoo.com 2672660222

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