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Audi Fort Lauderdale

Fort Lauderdale, FL

4.7
2,164 Reviews
Family owned and operated, we are a full-service Audi dealership serving all of Broward, Miami-Dade and Palm Beach Counties. Audi Fort Lauderdale is an Audi Magna Society winner with friendly and helpful sales associates and highly-skilled Certified Service Technicians. With customer service as our first priority, Audi Fort Lauderdale is South Florida's premier Audi dealership!
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1200 N Federal Hwy

Fort Lauderdale, FL

33304

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Showing 2,164 reviews

May 02, 2022

Service is a pleasure -- sometimes would be better if I could get a car but most of the time I don't need one -- Nicole is awesome -- that's all I can say Robin Chess More

by RJCHESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
May 02, 2022 -

Audi Fort Lauderdale responded

Thank you for the great words for Nicole and our service department!

May 02, 2022

had to remove the covering of my steering wheel & seat & my tire pressure light is on More

by coda409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
May 02, 2022 -

Audi Fort Lauderdale responded

Thank you for your feedback!

May 02, 2022 -

coda409 responded

I had to remove the steering wheel & seat covers when I took my car & more importantly my tire pressure light cam on later that night because the tech didn’t reset the tire pressure in the MMI. My service rep Karina was very friendly & professional

May 02, 2022

Excellent customer service. Facility very clean and inviting. Service advisors and staff friendly and knowledgeable More

by PANDAVEGSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
May 02, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that you had an excellent experience working with our service department.

May 02, 2022

I was met as soon as I arrived at the Fort Lauderdale dealership service department past Saturday April 30, 2022. The agent informed me there was an additional recall besides the one I knew about. It too More

by PATTI.MANOPLA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
May 03, 2022 -

Audi Fort Lauderdale responded

Hi Patti, Thank you for your feedback! We apologize for the inconvenience and the current situation in the automotive industry (lack of available vehicles). As a dealership, we strive to provide excellent customer service but are unfortunately restricted by the availability of vehicles. With the current conditions, we have very limited new cars and loaner cars available to sell and loan to customers. We apologize again for the inconvenience!

May 02, 2022

Karina Gutierrez was the Customer Service person who was appointed to me throughout my appointment She smiled upon greeting, very friendly and explained the whole process . Very detailed and accomodating More

by kmsaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Gutierrez, Eric Palmer
May 02, 2022 -

Audi Fort Lauderdale responded

Thank you for the kind words for Karina and the rest of our service department! We look forward to working with you again in the future!

May 02, 2022

For the past 4 months we’ve been trying to buy a new white Audi A3 and Tim has been a great help keeping us posted during this time that due to shortages in inventories we had to wait. Today finally was More

by freddy.rojaspaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Audi Fort Lauderdale responded

Thank you for the great words Freddy, and congratulations on your brand new A3!

May 02, 2022

The staff at this location is by far the nicest, professional and accommodating I've ever encountered. From the service reps, supervisors and random maintenance staff they are the most helpful, kind More

by KELLCORB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcela Villacres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerrick
May 02, 2022 -

Audi Fort Lauderdale responded

Thank you for your kind words! We are happy to hear that you had an excellent experience at our dealership!

May 02, 2022

This was by far the best car purchase experience ever! Eric was so professional and delivered to me exactly what he promised over the phone. Mo explained everything to me so I was comfortable signing the More

by BONNIEJEANMILLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo
May 02, 2022 -

Audi Fort Lauderdale responded

We are elated to hear that you had an excellent car buying experience with us! Thank you, and congratulations on your brand new luxury vehicle!

April 30, 2022

Went to look at a 2-year-old car. Although the pricing process was typical, the results were good enough to make the purchase. The rest of the process went very quickly. Tim Alexan More

by mitch.herbets
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Audi Fort Lauderdale responded

Thank you for the kind words, Mitch! Congratulations on your newly-acquired luxury vehicle!

April 30, 2022

it is always a pleasure to go and get the service for our Audi when needed even when it is an emergency. More

by CSMANCERI
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
May 02, 2022 -

Audi Fort Lauderdale responded

Thank you for the kind words! It is our pleasure to work with you, and look forward to doing so continually in the future!

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