Audi Fort Lauderdale

Nicole is always on top of things and gets me and my car taken care of. Nicole always works quickly and efficiently with a smile on her face. She is in asset to the team. taken care of. Nicole always works quickly and efficiently with a smile on her face. She is in asset to the team. More

First time since bought car there. Fixed non working Speed Control. DID NOT FIX RADIO WHICH HAD SCREEN PROMPTS THAT IT WAS NOT WORKING , bring to dealership.. Brought in car at 10:15, Fixed non working Speed Control. DID NOT FIX RADIO WHICH HAD SCREEN PROMPTS THAT IT WAS NOT WORKING , bring to dealership.. Brought in car at 10:15, said 2 hrs. gave service my cell and went to wait in coffee lounge upstairs. Was there until I came down at 4:30. Service rep left at 12.noon, never called to let me know car progress. Speed control fixed well. 2 days later screen came on WITH SAME RADIO Warning to have dealer repair !!! Called to speak with device supervisor, never received return call Worst service and follow up I have ever had for a new car. Seriously doubt Ft Laud. Audi cares about customer service based upon my experience. ( When I did come down, young gal rep was apologetic and had service repair man explain that whole 3 shifters had to be replaced at one time…extremely helpful and courteous! It is truly sad that I had to wait upstairs alone with no feedback on my cars repair progress earlier! More

Henry Cabrales provided prompt, professionally courteous response upon my appointed arrival despite the front desk being very busy with other customers. The scheduled service oil change, recall upgrade and response upon my appointed arrival despite the front desk being very busy with other customers. The scheduled service oil change, recall upgrade and two other recommended annual services suggestions were executed while I waited in a wonderfully quiet, comfortable waiting area sipping a delicious double espresso provided by the dealership. Audi Fort Lauderdale provided me with an experience that exceeded expectations; one that was benchmarked against other dealerships used in various parts of the United States as an Audi owner for more than 30 years. More

The service dept (Nicole Joyner) did an excellent job ensuring my car was repaired correctly and that I had minimum disruptions while the car was in for repair. I recommend them. ensuring my car was repaired correctly and that I had minimum disruptions while the car was in for repair. I recommend them. More

Our sales team was excellent. Salesman Jeff Klukis and financier Jim were both exceptionally knowledgeable, attentive, personable, and patient. All of the workers at the dealer Salesman Jeff Klukis and financier Jim were both exceptionally knowledgeable, attentive, personable, and patient. All of the workers at the dealership ready and to be helpful on a very busy day. If you’re looking for honesty and integrity, I highly recommend Jeff and the rest of the group at Ft. Lauderdale Audi. More

Friendly service at the front counter but o had to bring my car back twice after a service call due to low oil (which should have been topped up) and the MMS system needing to be updated. And now my key ind my car back twice after a service call due to low oil (which should have been topped up) and the MMS system needing to be updated. And now my key indicator keeps beeping. Frustrating More

It is friendly and respectful service some way to coordinate w not all what I need coordinate w not all what I need More

grate service ,my service advisor was very nice Excellent service, very professional people!!! Everybody’s so friendly and nice. They fixed my car very quick service, very professional people!!! Everybody’s so friendly and nice. They fixed my car very quick More

The service rep was friendly & everything was on time. Surely gonna visit for next servicing! Surely gonna visit for next servicing! More

Ft. Lauderdale is improving. There have been management problems in the past, but communication and service are much better than some of my past experien Lauderdale is improving. There have been management problems in the past, but communication and service are much better than some of my past experiences. Nicole Joyner was awesome to work with. Very friendly, efficient, polite and well-spoken. She got my car in and out of service fast. She's a pleasure to have as a service tech. I can't rate Eric Palmer (below request) as I don' believe I've ever met him. I will say yes to recommending this service center as they are improving. Last visit I would have said no. More