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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.5
805 Reviews

805 Reviews of Audi Fort Lauderdale - Service Center

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June 27, 2023

Had the pleasure of working with Maria who checked me in and made the entire process extremely effortless. I'd def say this dealership is overall quick and efficient however it's great when the first person More

by DIVYEA.SINGH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maria B
Jun 28, 2023 -

Audi Fort Lauderdale responded

Thank you for this five-star feedback, Divyea!

June 24, 2023

I Love it there. Anna which is my advisor made it so easy for me. The loaner car was ready for me on time everything went smooth. For the service my car went for the More

by BELLIERREBECCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcela Villacres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna, Eric Palmer
Jun 26, 2023 -

Audi Fort Lauderdale responded

We appreciate your five-star review, Bellie!

June 20, 2023

Such a great experience! My salesman Steve and thebsales managers all treat you like family!! More

by NJOYNER0407
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Catalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aryeh Fox
Jun 21, 2023 -

Audi Fort Lauderdale responded

Thank you for this kind review!

June 16, 2023

They did a great job. Very good customer service. Purchasing a new car was efficient and transparent. More

by ROBERTPROIETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcela Villacres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Palmer
Jun 19, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

June 16, 2023

Great professional and timely service to the new customers like myself, very polite and supportive More

by ERIK29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeane Camacho
Jun 19, 2023 -

Audi Fort Lauderdale responded

We appreciate your glowing review, Erik!

June 15, 2023

The used 4-runner that I purchased was in excellent condition. Very pleased with the transaction. More

by jmkilkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Jun 15, 2023 -

Audi Fort Lauderdale responded

Thank you for this kind review!

June 14, 2023

They talked me into doing more maintenance than what I came in for because it was time and made sense. Then they gave a discount which was very appreciated. More

by d.shawn.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Jun 16, 2023 -

Audi Fort Lauderdale responded

Thank you for this generous feedback, Shawn!

June 10, 2023

Attentive to my needs and communicated along the process so I knew what was happening. More

by JOHN.JKEAVENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Jun 12, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind review, John!

June 09, 2023

Top quality service. Always on time and always make sure things are done RIGHT. Great service dept More

by lazk44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Camacho
Jun 12, 2023 -

Audi Fort Lauderdale responded

Thank you for this wonderful review, Iaz!

June 07, 2023

The agent on the phone was not helpful, did not reserve a loaner as she promised, and was a bit rude over the phone. In the morning when I arrived the two people I dealt with seemed annoyed and unfriendly. W More

by CONSOLIDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Guerrero
Jun 08, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

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