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Audi Fort Lauderdale - Service Center
Fort Lauderdale, FL
662 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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662 Reviews of Audi Fort Lauderdale - Service Center
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March 29, 2024
Your service department talked me through a water pump crisis I was experiencing with my Audi Q5. Gave me proper advice and helped me get my car serviced as quickly as possible. crisis I was experiencing with my Audi Q5. Gave me proper advice and helped me get my car serviced as quickly as possible. More
by ALEXVONESSEN
Verified CustomerEmployees Worked With
Samantha in service was very helpful and Alex in Customer service was very helpful during my initial waterpump failure
Helpful March 28, 2024
Steve Catalo made this the best car purchase experience! I was very happy with the entire process! I was very happy with the entire process! More
by Sam
March 27, 2024
I had a key replaced at the dealership. The metal key was not cut properly, so they sent it back. It has been 3 weeks and I have not heard anything back. I emailed and left a voicemail, but The metal key was not cut properly, so they sent it back. It has been 3 weeks and I have not heard anything back. I emailed and left a voicemail, but no call backi More
by RAUL17
Employees Worked With
Jason
March 22, 2024
Service at this location has always met or exceeded my service expectations. Samantha, my assigned service advisor, met me upon arrival, reconfirmed the requested service and kept me informed while I wa service expectations. Samantha, my assigned service advisor, met me upon arrival, reconfirmed the requested service and kept me informed while I waited for the service to be completed. When the service was completed, the car was washed and all work performed and charges were explained and it was also pointed out to me which parts may need looking at down the road. Samatha was professional, polite and always smiling. Well done and Thank you ! More
by Harry_S
Employees Worked With
March 17, 2024
Dealer would not repair extended warranty for defective water pump, due to the fact my car was in an accident. So they would not honor repair. Accident had nothing to do with part defect and repair ownerah water pump, due to the fact my car was in an accident. So they would not honor repair. Accident had nothing to do with part defect and repair ownerahip. More
by S_HOSTIN
Employees Worked With
March 13, 2024
Great dealership to do business with very polite and very helpful. Rance and Rafael were very helpful. Went out of their way to make sure I was happy. helpful. Rance and Rafael were very helpful. Went out of their way to make sure I was happy. More
by SERDELL12
March 12, 2024
As usual, the service that I received from Audi Fort Lauderdale was exemplary. Alex set up my appointment and followed up to ensure that everything was in order. Anna was professional and personable a Lauderdale was exemplary. Alex set up my appointment and followed up to ensure that everything was in order. Anna was professional and personable and it was a pleasure working with her. My car tune up was complete within the time predicted and is running beautifully. More
by angedelaplaine
Employees Worked With
Anna, Alex
March 09, 2024
We brought our car in to find out what would be the best oil to put in our car as it was low, The service advisor told us that they would be glad to top it off and that it would be complimentary . They to oil to put in our car as it was low, The service advisor told us that they would be glad to top it off and that it would be complimentary . They took the car right away and had it back in 15min while we waited in the lovely air conditioned showroom. They won us over. More
by JDSHAROB
Employees Worked With
March 03, 2024
Poor customer communication rude didn’t listen tried to cheat me over reliance on internet cheat me over reliance on internet More
by roger.vogt
Employees Worked With
