Audi Fort Lauderdale - Service Center

Great staff, great service! All around amazing dealership, they are always very helpful. I would highly recommend them. All around amazing dealership, they are always very helpful. I would highly recommend them. More

Incredibly accommodating and friendly. The entire staff is always willing to go the "extra" mile. This includes sales, service as well as leadership. I'd highly recommend. The entire staff is always willing to go the "extra" mile. This includes sales, service as well as leadership. I'd highly recommend. More

Talked to salesman abbout getting extended warranty. Was told I need a complete check up for around $500.00 before they would offer it. Maria the service person was with me. She promise she would make t Was told I need a complete check up for around $500.00 before they would offer it. Maria the service person was with me. She promise she would make the appointment for the following Thursday. I did not hearabout the appointment. I called and there was no appointment booked. I made the appointment.I requested a call back fro Maria to discuss how much time I had after inspection to get the warranty. I called 2 days in arow. I was assured she wouldcall back. Nevercalled. Cancelled appointment on the morning of appointment. Left reason for cancelling on voice mail. No one called me back. They do not care whether I come there or not. More

Service rep was great. Video sent was too confusing and too fast. Should have had voice explaining situation. Video sent was too confusing and too fast. Should have had voice explaining situation. More

Great service very good ND quick service Jean and the manager Henry are great and very helpful manager Henry are great and very helpful More

All services issues taken care of. Great communication from Jerrick my Service Advisor. Best part was punctured tire was covered by Warranty:) Great communication from Jerrick my Service Advisor. Best part was punctured tire was covered by Warranty:) More

All services issues taken care of. Great communication from Jerrick my Service Advisor. Best part was punctured tire was covered by Warranty:) Great communication from Jerrick my Service Advisor. Best part was punctured tire was covered by Warranty:) More

The service is always fantastic and quick. Jerrick is great and always takes care of me. Jerrick is great and always takes care of me. More

Very helpful, explained the entire service process. Kept me informed of the time frame for completion and if any additional services were required. Kept me informed of the time frame for completion and if any additional services were required. More

I schedule the service once one car loan will be available. The time to wait was two months. The time of the appointment was at 8am and the car was not ready to pick up. The audi notify me at 11am t available. The time to wait was two months. The time of the appointment was at 8am and the car was not ready to pick up. The audi notify me at 11am that the loan car was ready and I had to came back to pick up not having the opportunity to perform my agenda because I did not have car at 8am. Once passed two days, I call the audi to know if the car was ready because nobody notified me time expected. At the same time that I called they told me that the car was ready,. So if I don't call, maybe I will be waiting to be informed. In average, the service is not the expected eventhought all was done correctly but the main issues is the lack of interest in client experience. More