Marcela Villacres
Marcela Villacres at Audi Fort Lauderdale
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Marcela Villacres

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Audi Fort Lauderdale

1200 North Federal Highway
Fort Lauderdale, FL 33304

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4.7
27 Reviews
4.7

27 Reviews

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27 Reviews of Marcela Villacres

April 12, 2024

Dealership Rating
Employee Rating

Audi Fort Lauderdale's service is always on time, efficient, does the work superbly, very nice and patient. Devon Spade and Philip Roe in sales were outstanding. Marcella Villacres is the best there More

by daviddami
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Devon Spady , Philip Roe - Excellent

Apr 15, 2024

Audi Fort Lauderdale responded

Thank you for this kind feedback, David!

January 02, 2024

Dealership Rating
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Great staff wonderful experience everyone one was friendly I highly recommend Audi Fort Lauderdale. The best 🌟🌟🌟🌟🌟 More

by avshamy2023
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Recommend Dealer
Yes
Jan 02, 2024

Audi Fort Lauderdale responded

Thank you for this wonderful review, Avshamy!

September 25, 2023

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Awesome Tim Alexander as my salesman and friend. He put a tremendous amount of effort on making sure my purchase was satisfactory. More

by PASTORJOHNIE
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Recommend Dealer
Yes
Sep 26, 2023

Audi Fort Lauderdale responded

Thank you for this thoughtful review, Johnie!

July 15, 2023

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Satisfaction guarantee everytime I bring my car for service at Audi Fort Lauderdale. My service adviser Anna is the best in the business. I highly recommend her. More

by cirilogil13
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Recommend Dealer
Yes

Other Employees Tagged: James Phillips, Steve Kincaid, Abbas Masri, Eric Hider, Frank Fernandez, Daniel Mains , ANNA my service adviser she is THE BEST EVER

Jul 17, 2023

Audi Fort Lauderdale responded

Thank you for this wonderful review, Ciril!

Jul 17, 2023

cirilogil13 responded

It’s my pleasure

June 24, 2023

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I Love it there. Anna which is my advisor made it so easy for me. The loaner car was ready for me on time everything went smooth. For the service my car went for the More

by BELLIERREBECCA
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Recommend Dealer
Yes
Jun 26, 2023

Audi Fort Lauderdale responded

We appreciate your five-star review, Bellie!

June 16, 2023

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They did a great job. Very good customer service. Purchasing a new car was efficient and transparent. More

by ROBERTPROIETTO
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Recommend Dealer
Yes
Jun 19, 2023

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

April 16, 2023

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Great staff, great service! All around amazing dealership, they are always very helpful. I would highly recommend them. More

by CHRISBENFANTE
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Recommend Dealer
Yes

Other Employees Tagged: James Phillips, Daniel Mains, Eric Palmer , Clarence

Apr 17, 2023

Audi Fort Lauderdale responded

We appreciate your kind words, Chris!

January 26, 2023

Dealership Rating
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Ana was very nice, however the lights that triggered my visit are still on.. brakes that were replaced in November tire pressure monitoring and tires were replaced days before my appointment but the only m More

by kaylove1024
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Recommend Dealer
Yes
Jan 26, 2023

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We’re normally known for our exceptional service, and we regret that you had a less-than-ideal experience at our dealership. If you’d like to discuss this further, please contact us at (954) 545-4650.

January 17, 2023

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Great car buying experience. Well trained staff. I highly recommend Audi Fort Lauderdale if you are in the market for a new or pre owned Audi. More

by cirilogil13
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Phillips, Daniel Mains, Eric Palmer , Fast and efficient service from Anna at the service department. She sus the best

Jan 19, 2023

Audi Fort Lauderdale responded

Thank you for the excellent words for our staff!

December 02, 2022

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Employee Rating

Mario was very easy to speak with! They listened to me and made the process very simple! More

by Jpwillard
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Recommend Dealer
Yes
Dec 05, 2022

Audi Fort Lauderdale responded

Thank you for your wonderful feedback for Mario, and congratulations again on your brand new luxury vehicle!

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