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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.5
833 Reviews

833 Reviews of Audi Fort Lauderdale - Service Center

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March 20, 2023

FANTASTIC SERVICE! The entire process for getting my wheel replaced and car fully serviced was extremely easy and clear and I was helped along every step of the way. More

by ABCOLE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna, Eric Palmer
Mar 21, 2023 -

Audi Fort Lauderdale responded

We appreciate your thoughtful review!

March 19, 2023

Got me in and out quickly, great service, and for me a ride to my appointment, so appreciative! More

by froggysound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Mar 20, 2023 -

Audi Fort Lauderdale responded

We are glad you had a positive experience with us! Come back again soon!

March 19, 2023

There was not very good coordination between the scheduler, the service manager, and Danny the service writer. Steve Catano went out of his way to assist in getting the service department coordinat More

by RPANS1
Recommend Dealer
Yes
Employees Worked With
Steven Catalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Audi Fort Lauderdale responded

Thank you for your thoughtful feedback!

March 19, 2023

I walked without an appointment for a nail in my tire. Jean got me in and out with and to work in a timely manner. Great service!! Thank you so much! More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean
Mar 20, 2023 -

Audi Fort Lauderdale responded

Thank you, Catherine! We are glad you had a positive experience with us!

March 19, 2023

Great service, all service reps are very knowledgable and polite. Always a pleasure bringing my car for service ! More

by sjs1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Mar 20, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind review!

March 18, 2023

Jean was great, very helpful and knew my vehicle needs and he helped me alot he is great More

by GQ0348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean camacho, Eric Palmer
Mar 18, 2023 -

GQ0348 responded

Thank you

Mar 20, 2023 -

Audi Fort Lauderdale responded

We appreciate your glowing review!

March 18, 2023

Anna is a very competent and knowledgeable service representative it is a pleasure to work with her More

by FRANKATLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Mar 20, 2023 -

Audi Fort Lauderdale responded

We appreciate your positive feedback, Frank!

March 13, 2023

Dishonest sales department. They did not mention lojack until I was signing final documents, then proceeded to explain that I "had" to pay $1K for lojack because it was already More

by C.POPLEWKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Hughes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danni and Maurice, Jorge Ramirez
Mar 17, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

March 10, 2023

Although there was a recall and I made appointment in advance, part were not there so they kept the car overnight and I had to cancel my appointment for the night. More

by HNOURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Palmer
Mar 13, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

March 10, 2023

I have found them to be Extremely professional , Consistent, Customer oriented , Courteous & trustworthy with every experience. More

by BIGAPPLEBAGCORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny guerro, Eric Palmer
Mar 13, 2023 -

Audi Fort Lauderdale responded

Thank you for your wonderful feedback!

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