Audi Fort Myers

A very disappointing experience. The sales manager does not have control of the sales staff. I was in the process of buying a car from them I called and spoke with my sales person a The sales manager does not have control of the sales staff. I was in the process of buying a car from them I called and spoke with my sales person and told him I was driving there to buy the car at the agreed price he said great he would bring the car up and have it ready for me to buy. When I got there 30 min later he and I revived the car and took it for a ride everything was great. When we got back we were headed to the desk to write the check for the car we were stopped by a sales person and were told the car had just been sold to someone that made a deposit over the phone. The other sales person had seen us buying the car earlier and went back to his desk while we were driving the car to call a previous customer to leverage our interest to buy the car now so the previous customer made a payment over the phone for a deposit to stop us from buying the car. Quite simply the sales person stole the sale from my sales person. This is so low and cold and when I spoke to the manager he said there is nothing he could do about it too bad. What is too bad is the behavior of the sales staff and the sales manager not knowing what is going on in his showroom and not caring for a buyer in the showroom making a purchase and allowing the cut throat attitude be more important than his customers. It is a shame that such a wonderful car company Audi is being handled by this sales manager. You decide who you should spend a large amount of time and money with. By the way I then drove to Naples Audi and was treated like a king and bought a car no problems. Naples has much nicer sales staff and it does make a difference where you shop. More

No High Pressure Wayne Clark was a pleasure to work with. He was very patient with us as we inspected and drove different models. There wasn’t any high pressure. Wayne Clark was a pleasure to work with. He was very patient with us as we inspected and drove different models. There wasn’t any high pressure. More

Effortless Audi Met all of my requirements with 1 visit. Wayne and josh made it happen. The best car shopping experience ever. I love my Audi. Audi Met all of my requirements with 1 visit. Wayne and josh made it happen. The best car shopping experience ever. I love my Audi. More

Very Attentive We were looking for a late model Q5 that was still covered by the original factory warrantee. We were able to find a Q5 that met our requirements and We were looking for a late model Q5 that was still covered by the original factory warrantee. We were able to find a Q5 that met our requirements and chose to purchase the vehicle from Audi of Ft. Myers. We needed to dispose of our old vehicle and chose to accept Carmax's offer. Our challenge was that we only had one car here in Florida and once we sold the vehicle we had no way of getting back to the dealer with the old license plate so it could be transferred to the Q5. Wayne, our sales person was kind enough to shuttle us between Carmax and the Audi dealership. More

Excellent! Every bit of our experience was top shelf. Raphael was professional, helpful and genuinely pleasant to work with. I've not met with Garrett yet, but Every bit of our experience was top shelf. Raphael was professional, helpful and genuinely pleasant to work with. I've not met with Garrett yet, but I'm sure that will go well. Unfortunately, I have had to meet Sal as I had a little mishap that needed repair. As with Raphael, Sal was delightful to work with. Everyone at your dealership has been delightful to work with. Will recommend you highly when the opportunity presents itself! More

The team of Zach, Roy and Sal were outstanding!!! I think that having a great service department brings in sales. I have confidence that my car will be cared for expertly, with timeliness and understa I think that having a great service department brings in sales. I have confidence that my car will be cared for expertly, with timeliness and understanding about my needs. The service team definitely did that. More

People we worked with were friendly, helpful and competent. They checked us in quickly and the work was performed to our satisfaction. The car was delivered freshly washed. The waiting area was c competent. They checked us in quickly and the work was performed to our satisfaction. The car was delivered freshly washed. The waiting area was comfortable and fully stocked with drinks and snacks. More

Service Sal is the best service technician I have ever worked with. He makes sure the work is done right and that the customer is satisfied. Sal is the best service technician I have ever worked with. He makes sure the work is done right and that the customer is satisfied. More

SA’s should build trust to retain customers. Daniel Peach didn’t help me feel at ease re: the diagnosis of my A5 or help me understand the issue with my tank having to be replaced. He wasn’t resolution orien didn’t help me feel at ease re: the diagnosis of my A5 or help me understand the issue with my tank having to be replaced. He wasn’t resolution oriented or empathetic at all. He’s a disrespectful BULLY who didn’t bother to listen to my concerns up front and tried to prevent me from writing a review by using a fake email address. This guy is the worst! More

Best dealership I have ever used From Dave the GM to Barry and his service team, they are by far better then any dealership in the country. I have lived in several states and have h From Dave the GM to Barry and his service team, they are by far better then any dealership in the country. I have lived in several states and have had several different brands of cars and none compare to Ft Myers Audi. They are the best at what they do. More