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Audi Fremont

Fremont, CA

4.3
252 Reviews

43191 Boscell Rd

Fremont, CA

94538

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Showing 252 reviews

November 23, 2019

Awesome service and Alex Lira made my Audi experience a very excellent visit. The loaner car was very nice and Mr Lira provided consistent updates on the service of my car. More

by cdarylwalker
Recommend Dealer
Yes
Employees Worked With
Alex Lira . Five Stars. Excelente and very customer service representative.
Nov 25, 2019 -

Audi Fremont responded

Hi, Thank you for taking some time to rate us and share your great experience with Alex! We look forward to seeing you again. Regards, Your Friends & Family at Audi Fremont

November 23, 2019

Place is beautiful and staffs are very friendly and helpful. I am very satisfied with the experience. Absolutely will use audi Fremont as my center. More

by nicehellojj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Nov 25, 2019 -

Audi Fremont responded

Hi, Thank you for the 5 star rating! Our team looks forward to seeing you again. Regards, Your Friends & Family at Audi Fremont

November 15, 2019

Great service, very friendly staff who take time to unders8the requirement, provide the right advice and speak on behalf of the customer. They value customers time and it shows in the efficiency of pro More

by Vinay_kmr
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen, Alfred Pearson
Nov 18, 2019 -

Audi Fremont responded

Hello Vinay, Thank you so much for your wonderful post! We greatly appreciate you sharing your recent service visit with us! We look forward to your next scheduled service! Best, Your Friends and Family at Audi Fremont

November 03, 2019

fixing a safety recall Good atmosphere and friendly environment. New fancy facility and convenient waiting area. I had a bad experience with the attitude of Bob the gen More

by Mohamad Shreim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Mahmoud
Nov 04, 2019 -

Audi Fremont responded

Hello Mohamad, Our team would like to follow up on your review and assist you with your concerns. Please contact me at 949-718-6532. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

November 01, 2019

Replacing 1 a tire on my Q8 Frank Sato was friendly and excellent in making sure that I got a new tires and wheel on my new Q8. He dealt with the 3rd party insurance that was sol More

by Ramon
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dante Kanki
Nov 01, 2019 -

Audi Fremont responded

Hi Ramon, Thank you for posting your 5 star review and mentioning Frank! It's wonderful reviews like yours that truly represent what we strive for everyday! We look forward to seeing you at your next scheduled service. Best, Your Friends and Family at Audi Fremont

October 24, 2019

$95k service Efficient and friendly. The person that scheduled the appointment told me that there would be a loaner but they were out when it got there. Although More

by Tanya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Oct 25, 2019 -

Audi Fremont responded

Hi Tanya, We greatly appreciate you sharing your recent service visit with us and for the 5 star rating. Please accept our sincerest apologies for the availability of our Audi Loaners during your recent visit. We truly value your business and look forward to assisting you again! Please feel welcome to contact us if we may be of assistance. Best, Your Friends and Family at Audi Fremont

October 21, 2019

Great service! Had a great interaction with David the service rep. He was very thorough and gave me a good laugh, which was a nice bonus. I hope he will be our ser More

by Thank You
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Oct 21, 2019 -

Audi Fremont responded

Hi, We are so pleased to hear about your recent service visit with David! Thank you for your 5 star review! Our goal is to provide the best service experience possible. We look forward to welcoming you back. Regards, Your Friends and Family at Audi Fremont

October 21, 2019

Overall very good service, only problem was communication Staff is always very attentive. The loaner department as well. They all make the arrival process very efficient. Only thing is my service agent did More

by AlmaN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen, Alfred Pearson
Oct 21, 2019 -

Audi Fremont responded

Hello Alma, Thank you so much for your wonderful post! We greatly appreciate you sharing your recent service visit with us! We are looking forward to your next scheduled service. Please let us know if we may be of further assistance in the future. Best, Your Friends and Family at Audi Fremont

October 01, 2019

My vehicle had a recall on the passenger airbag system. Your sales manager, Jim, picked up my car at my home and provided a loaner to me for the time my car was needed. He then brought back my car. This is More

by Gina
Recommend Dealer
Yes
Employees Worked With
Jim Higgins
Oct 01, 2019 -

Audi Fremont responded

Hi Gina, Thank you for choosing Audi Fremont. Our team is delighted to hear about how helpful Jim was in getting your vehicle picked up ,and having the recall completed. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Fremont

October 01, 2019

great dealership/service center I like the high touch of this dealership. They use modern tech for communication and paperwork and really make using a loaner super easy. They've re More

by david v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Lira, Frank Santo
Oct 02, 2019 -

Audi Fremont responded

Hi David, Thank you for choosing Audi Fremont. Our team is delighted to hear about your great customer service and how well Alex was able to assist you. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Fremont

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