Audi Fremont

Worst customer experience ever. They will waste your time. When I called in and booked an appointment on my first visit to purchase a Q5 for my wife, there was a standstill in the lease payment of 25 dollars. When I called in and booked an appointment on my first visit to purchase a Q5 for my wife, there was a standstill in the lease payment of 25 dollars. I wasn't satisfied so I left and proceeded to purchase the vehicle at Audi Palo Alto. On my next visit to inquire about an R8, I called in to make an appointment. I was told the appointment was at 4:45pm with the GM. When I arrived, my appointment was not with the GM but rather Weis (I believe that's how you spell it) and Alex. Although both men were exceptional at their jobs, they were not the GM I was told I had my appointment scheduled with. I felt like my precious time was wasted just to get me in. Nonsense. Alex gave me his number and when I texted about some different scenarios based on finance/lease and down payment, the message that irritated me was when I was just asked to come in. I've already been in to the facility. I've already seen the vehicle. I don't need to be pressured into heading back into the facility if we cannot work on price. So now I have made the decision for the second time to purchase my Audi else where. Most likely Audi Palo Alto. If your telling customers they are scheduled with the GM then the appointment should be with the GM. Period. Stop wasting people's time. Time is money. Brandon sent out a feedback email to which I responded with my concerns. I did receive an email & phone call from Bob (GM) later but only after the fact. What irritated me even further was that Bob mentioned that he wasn't even in the building at the time I was told my appointment was scheduled with him. Seriously? So you lied just to get me in? Again, stop wasting your customers time. It's valuable. Time is money. Worst customer service ever. More

Happy w/ the service Love Fremont Audi compare to Palo Alto, Concord,& Livermore. I’ve been to all and Fremont Audi is the best out of all of them. Livermore was the worse Love Fremont Audi compare to Palo Alto, Concord,& Livermore. I’ve been to all and Fremont Audi is the best out of all of them. Livermore was the worse. They not people friendly. Alek was awesome- explaining things to me. I was in and out quick. Great service and I Thank you. More

Great experience Very happy about whole process. Especially sal Rep Kenneth Lee, and GM too. No BS, deal or no deal. We really happy, will definitely come back. Very happy about whole process. Especially sal Rep Kenneth Lee, and GM too. No BS, deal or no deal. We really happy, will definitely come back. More

great experience My wife and I went to Fremont Audi Dealership after July 4th weekend, this is our 2nd visit since February, Malek help us to take a test drive of A5 m My wife and I went to Fremont Audi Dealership after July 4th weekend, this is our 2nd visit since February, Malek help us to take a test drive of A5 model and we liked it due to the modern equipments inside the car. the price negotiation went painless and we got the deal done within 1 hr thanks to Bob's help (the GM) thanks . More

Sam Zada was great to work with. Sam Zada is a good guy who cares about his customers. Felt very comfortable with him through the entire process. Omar in finance was nice to work with Sam Zada is a good guy who cares about his customers. Felt very comfortable with him through the entire process. Omar in finance was nice to work with as well. More

Professional service Great overall experience. The staff made us feel comfortable and we didn’t feel the usual high pressure sales pitch. Audi Fremont has a large select Great overall experience. The staff made us feel comfortable and we didn’t feel the usual high pressure sales pitch. Audi Fremont has a large selection of vehicles to choose from and has a friendly staff. If you’re serious about buying an Audi, I would definitely recommend this dealership. More

Q5 Premium + I had a great experience working with Malek. He is very knowledgeable and patience. We have changing our mind on the trim during the discussion, and h I had a great experience working with Malek. He is very knowledgeable and patience. We have changing our mind on the trim during the discussion, and he has started over and educate us More

A6 is the answer My intention was to test drive an SQ5, Malek was an awesome salesman. He insisted I drive the different cars and I ended up happiest in my new A6. The My intention was to test drive an SQ5, Malek was an awesome salesman. He insisted I drive the different cars and I ended up happiest in my new A6. The power is amazing, the technology advanced. Thank you Malek and your team for making this happen. More

Very responsive, knowledgeable & good at closing a deal We had an excellent experience at Audit Fremont. The sales team was very responsive and Dante was very knowledgeable about the e-Tron. If he didn't We had an excellent experience at Audit Fremont. The sales team was very responsive and Dante was very knowledgeable about the e-Tron. If he didn't know the answer right away he got back to us shortly after. The sales & finance team were great in negotiating quickly by asking us what we needed to close the deal and came back with an offer we couldn't pass up. It was refreshing to not spend hours negotiating. I'd highly recommend this dealership. More

My first car service in California Hello there, I’ve recently moved to California from New Jersey. The attention and service quality at this AUDI dealership & shop is really great. Tim Hello there, I’ve recently moved to California from New Jersey. The attention and service quality at this AUDI dealership & shop is really great. Timely, attentive, fairs I’d definitely recommend. More