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Audi Fresno

Fresno, CA

4.8
1,244 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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7121 N Palm Avenue

Fresno, CA

93650

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Showing 1,244 reviews

March 22, 2021

Excellent sales person JJ. He took the time necessary for our understanding the vehicle specifics as well as the planned lease agreement. We would use his expertise again. More

by TSETSE01
Friendliness
Recommend Dealer
Yes
Employees Worked With
JJ Hagglund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Smith
Mar 23, 2021 -

Audi Fresno responded

Thank you for taking the time to leave this wonderful feedback for JJ! Our customers are our top priority and your review is greatly appreciated. Congratulations on your new car! All of us at Audi Fresno are glad to have you as a customer. Kind Regards, Your Audi Fresno Team 559-500-4635

March 21, 2021

We had outstanding service at Audi Fresno! Our salesman (JJ) was knowledgeable, helpful, honest, and gave us a good balance of space and support. We were able to see the cars we were interested in and dri More

by ZackD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Hagglund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Audi Fresno responded

Zack, thank you for your review and kind words for JJ! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 559-500-4635

March 21, 2021

Always an amazing experience. Very helpful. Detail department is thorough and does a great job. Thank you Audi Fresno for the great service as always More

by aleks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Audi Fresno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

March 21, 2021

Jerry the service manager is top notch. Helped me with my 911 sandstorm issues. Definitely recommend. Didn’t buy my car here, but will next time. More

by babyray5855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Compansano
Mar 22, 2021 -

Audi Fresno responded

Thank you so much for your excellent review! We are so glad that Jerry and the team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Audi Fresno. Please don't hesitate to reach out if you need anything else. Kind Regards, Your Audi Fresno Team 888-686-4289

March 20, 2021

Did a really good job! Enjoyed all aspects. Salesman wasn’t able to produce what wanted. But overall well done. had to go elsewhere to look for the car I needed. More

by Aldofo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Audi Fresno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team provided a positive experience. Thank you for visiting Audi Fresno, and please don't hesitate to reach out if we can be of any further assistance! Kind Regards, Your Audi Fresno Team 888-686-4289

March 19, 2021

Awesome service & quick turnaround! Bryan Serpa is amazing to work with. Have always taken my Audi’s here for scheduled service or any other issues... always get it resolved or taken care of in a time More

by rendoncartier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Audi Fresno responded

Thank you for taking the time to share your thoughts on working with Bryan and the rest of our team. We're glad to hear we delivered such a great experience! Kind Regards, Your Audi Fresno Team 888-686-4289

March 18, 2021

Both my wife and I were positively impressed by how great customer service skills both Hayden and Luis Ibarra have. Definitely coming back next time we need to change a car. More

by miguelgodia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden ??????????
Mar 19, 2021 -

Audi Fresno responded

Thank you, Miguel,! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis and Hayden met your expectations. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 559-500-4635

March 17, 2021

Shane the service manager made me feel bad about taking my vehicle in. He said there was no space until the following week. He told me to take it to Bakersfield. I refused to take no for an answer. The m More

by SEMMERSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Atkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Audi Fresno responded

Thank you for this feedback. Our goal is to make sure everyone who walks through the door leaves happy. We will share your comments with Shane and the team., Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

March 15, 2021

Please with the service I received but had to wait quite a while before someone was able to check me in., 20 to 30 minutes. More

by Marilyn.Cotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Audi Fresno responded

Thank you for taking the time to share your feedback with us, Marilyn. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kind Regards, Your Audi Fresno Team 888-686-4289

March 14, 2021

Worked with Jerry. Professional, organized, caring. Kept me informed with regard to updates as to when car would be ready. Car was washed and ready to go when I arrived. More

by lindab2
Recommend Dealer
Yes
Employees Worked With
Jerry c
Mar 14, 2021 -

Audi Fresno responded

Linda, Thank you for your business and this review. We're happy to hear Jerry and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. https://www.dealerrater.com/nmanager/autoresponse/queue/my-queue?showPosted=True# Kind Regards, Your Audi Fresno Team 888-686-4289

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