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Audi Fresno

Fresno, CA

4.8
1,249 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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7121 N Palm Avenue

Fresno, CA

93650

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Showing 1,249 reviews

November 30, 2019

Everything was well done Bryan was terrific always helpful k Have always had great service ! You are as good as your employees! Well done!!! Have had positive experiences each time I’ve been in for service or sa More

by JENNYD963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Van Vliet, Dorsey Smith
Dec 01, 2019 -

Audi Fresno responded

We totally agree we are lucky to have the dedicated and talented staff we have! Thank you for sharing your experience in both our sales and service departments. We thank you for your patronage and wish you Happy Holidays

November 28, 2019

GT3 service Car was in and out the next day. Had a 911 loaner which was great. Car was brought back to me without any issues and the service was complete. More

by alhadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Cherrington service advisor
November 28, 2019

Great customer service! Fresno Audi is great to work with.. staff are all first class! Full service operation dedicated to customer service and repeat business! Service staff More

by Enjoylife1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2019 -

Audi Fresno responded

Thank you for your review! We are glad to hear in our Finance, Internet Sales, and Service departments that you received the same level of service. We strive to make sure no matter what brings you in your needs are met. Congratulation and welcome to our Audi Family. Happy Holidays

November 26, 2019

All went smoothly...very professional and courteous. Everything done as promised. Work done was timely, and professional. Transportation was provided and all went smoothly. Bryan explained all questio More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2019

Excellent service and value We purchase an Audi Etron and we received excellent service and value - thank you Audi, Fresno team and Adam. I would recommend them for their service More

by Yannick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Sosa
Dec 01, 2019 -

Audi Fresno responded

Awesome! Glad to hear that! We appreciate your business and hope your loving that E-tron, its amazing!! Adam Is awesome at what he does and appreciate you recognizing that. You will also be thrilled with our Service dept. Happy holidays and thanks again for the review!

November 22, 2019

Very easy and convenient. No issues dropping off the car. They arranged a ride back to work. Associate was upfront with all of the work that needed to be done and the expected More

by BARBERCHRISTOPHERM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Lopez
November 21, 2019

Great service Bryan Serpa in service is always very helpful and keeps us informed on every step of the process. I would highly recommend Bryan Serpa Thank you More

by DAWHITFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2019

Yearly service Bryan was always friendly and always willing to listen to our concerns. The service center is clean and friendly as well ! Thanks Fresno Audi Gil n More

by GILYO7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2019

Check a recall Excellent service my advisor made posible for my visit to last no more that 45 minutes. Since I was coming from out of town and I need it to leave More

by ALVAREZ4762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2019

Quick fix Had an issue with the license plate and it was fixed quickly and correctly. Excellent service! Everyone single employee is ready and willing to do wh More

by bimemillerbrinker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Sosa
Nov 18, 2019 -

Audi Fresno responded

Awesome! So glad you got to see our team in action! Happy your plate is fixed. We appreciate our customers and wish you a happy holiday.

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