Audi Great Neck

Terrific. All went well. Excellent experience. Lauren helped us at delivery. She knew the car perfectly. I always recommend Biener to my friends for an Audi. Great service, gr Excellent experience. Lauren helped us at delivery. She knew the car perfectly. I always recommend Biener to my friends for an Audi. Great service, great location. Great people. More

Surpassed my expectations, my vehicle was ready before the time I was told. Waiting room had cold water and very clean. The Bathroom was also very clean and safe. the time I was told. Waiting room had cold water and very clean. The Bathroom was also very clean and safe. More

excellent review Lauren Lewis - Simmons is a pleasure to work with. She is patient, knowledgable, and easy to work with. i would highly reccomend her . Thank you. Lauren Lewis - Simmons is a pleasure to work with. She is patient, knowledgable, and easy to work with. i would highly reccomend her . Thank you. More

Biener provides excellent service, as usual. Their sales team is excellent and are extremely knowledgeable and helpful. I have used Beiner for years and plan to continue using them. team is excellent and are extremely knowledgeable and helpful. I have used Beiner for years and plan to continue using them. More

Fast service. Courteous staff. Recommend and will return. Clean facilities and Nice amenities although I didn’t use anything due to the current pandemic. Thanks Clean facilities and Nice amenities although I didn’t use anything due to the current pandemic. Thanks More

very easy to buy a new car This is my 4th audi that I bought at Biener, the reason I buy the car here is because after I buy it the sales team and the service team always treat This is my 4th audi that I bought at Biener, the reason I buy the car here is because after I buy it the sales team and the service team always treat me with respect and always take care of my issues if I have any with the car. I trully love the service people in the service dept More

Excellent Overall Experience - Lauren is the BEST! I'm not the easiest customer - I love cars and help friends and family buy/lease vehicles regularly. I'm informed. Two months before visiting Biener, I'm not the easiest customer - I love cars and help friends and family buy/lease vehicles regularly. I'm informed. Two months before visiting Biener, I helped my sister lease a new Accord - it was a multi-day experience and it was extremely tiring. I was looking to lease a new a car and had a few very different models in mind. Volvo Glen Cove was a joke - the sales manager actually convinced me to NOT get a Volvo. Thanks, I guess?...moving on. The numbers he gave me for a lease on an S60 were laughable. I decided to move forward with an A5, and noticed that Biener had one in the color I wanted. I stopped by and Lauren helped me. She was extremely knowledgeable about the Audi lineup - and that statement is coming from a car guy. You would think that goes without saying, but I have had more than one experience where I, the customer, had to explain a car feature to the salesman of a car they were trying to sell me. Also, Lauren was QUICK, EFFICIENT and PROFESSIONAL. Definitely ask to see her if you're in the market for a new Audi. More

Simple! My salesman, George made the process very simple and explained everything to me. Very easy to talk to and you feel comfortable around. This is my 3rd My salesman, George made the process very simple and explained everything to me. Very easy to talk to and you feel comfortable around. This is my 3rd Audi and loved every one I owned. (especially my 2010 s4, FUN!) More

Don't buy or lease fro Biener! Don't buy or lease from here!!! We leased our Q7 from this dealership. When we leased the car, the sales person actually lied to us about the residua Don't buy or lease from here!!! We leased our Q7 from this dealership. When we leased the car, the sales person actually lied to us about the residual value of the car just in order for us to lease it rather than to buy it. But we paid more than $5000 being deceived by the dealership about the residual value. We were also sold the insurance to cover any damage that may happen during the lease period, which was useless in our case because we have always planned to buy it, either right away or after the lease ended. By the time the lease ended and we were buying the car, we were told this insurance was completely irrelevant and useless but we paid $800 for it thanks to the great sales people in Berner. What's worse is that they take no responsibility for their own repair work too. Our car was broken into and we sent our car back to the dealership to repair. The side window behind the driver seat was repaired, but incorrectly. The trim retention clip was missing and over time, the trim was coming off and the window became shaky. We found out this from another dealership and contacted Biener service department. As you can imagine, we got no response at all and they were being totally irresponsible. If you want to buy a car from a honest dealership who doesn't trick you and repair your car in the way it should be, don't buy or lease from Biener Audi!!! More

First class customer service. Had the A7 in for service during the Covid19 pandemic. The staff was highly trained on proper health/safety protocols and the car was returned fully c Had the A7 in for service during the Covid19 pandemic. The staff was highly trained on proper health/safety protocols and the car was returned fully cleaned. A very welcome experience. Thanks! More