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Audi Great Neck

Great Neck, NY

4.6
1,463 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,463 reviews

July 16, 2019

Great people. Honest and helpful. Made the service visit a pleasurable one. Look forward to returning again soon. Matt is a terrific employee. Don't ever let him get away from you. More

by Gmanli1643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Audi Great Neck responded

Thank you for choosing our service department!

July 15, 2019

All roads lead to Audi My first car was an Audi 5000 and before my Q5 I had an A4 back in 2007. I missed the safe and secure feeling of driving an Audi and when I decided to More

by Cyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Paige
Jul 16, 2019 -

Audi Great Neck responded

Welcome back! We're glad you're happy with the experience and new car. Thank you!

July 13, 2019

Professional and patient this is my second car acquired from Biener Audi - Mike (sales) was extremely personable, professional and patient. The dealership made the acquisiti More

by fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Firouztale, Brian Paige
Jul 13, 2019 -

Audi Great Neck responded

Thank you!

July 13, 2019

Great experience getting a car at Biener Audi Best Audi dealership ..sales person very helpful she was great n good explaining all about the car ..hope to stay with Audi in the future too More

by luigi77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Lewis-Simmons
Jul 16, 2019 -

Audi Great Neck responded

We hope so too! Thank you!

July 11, 2019

Professional and courteous as was our previous experience. Our previous experience (2017 Q3) was excellent, so it was not surprising to receive the same treatment upon researching our eventual Q5 lease. Drew More

by SUV,Katherine222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald You (Sales), Brian Paige
Jul 11, 2019 -

Audi Great Neck responded

Thank you so much for the repeat business!

July 09, 2019

Excellent Customer Service Jessica kept me updated on the status of my vehicle while in service and the whole staff at Bieber was professional and courteous. I recommend both th More

by Boris E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Abu, Jessica Baldwin
Jul 11, 2019 -

Audi Great Neck responded

Thank you for choosing our service department!

July 07, 2019

Very accommodating Very accommodatiing though I had to get a rental during my service they made it easy and seamless.When car delayed in completion they were very gracio More

by Allykat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Graf, Jessica Baldwin
Jul 11, 2019 -

Audi Great Neck responded

Thank you for choosing our service department! Sorry for the delays but glad we found the experience accommodating!

July 06, 2019

2019 Q5 This is our fourth Audi from Biener and working with Mike and Drew is a pleasure. Mike is such a gentleman and makes us feel like family. There is More

by doc821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Firouztale, Brian Paige
Jul 11, 2019 -

Audi Great Neck responded

Thank you so very much for all the repeat business and all the kind words!

July 03, 2019

needed a quick help we get treated better then family every time we are there and take our car in for service or option to get out of a lease More

by angelo19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jonathan pizzo, Rich Pizzo, Ed Glicksman, Steve Garrett, Jessica Baldwin
Jul 11, 2019 -

Audi Great Neck responded

Happy to help anytime! Thank you!

June 25, 2019

Positive experience I've now bought three cars in my life, and the experience of doing so at Biener Audi was by far the most pleasant and trouble-free. More

by JBFGREENE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Wiehl
Jun 27, 2019 -

Audi Great Neck responded

Thank you!

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