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Audi Great Neck
Great Neck, NY
1,463 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,463 reviews
June 23, 2019
A pleAsure You are treated like an important person by all. They make you feel like you are important and they treat you As such. Cusps to their training. You are treated like an important person by all. They make you feel like you are important and they treat you As such. Cusps to their training. More
by C Jay
June 19, 2019
Leasing Audi A4 I cannot imagine any greater service than Biener. From the moment we inquired about the 2019 models to finally taking the car keys we were treated wi I cannot imagine any greater service than Biener. From the moment we inquired about the 2019 models to finally taking the car keys we were treated with courtesy , professionalism. The efficiency is breathtaking and we were guided every step of the way. There was no push no rush. Just great people working as a team in a highly reputable dealership. Exceptional service. More
by Arerides11
Employees Worked With
Dan you, Rich Pizzo
June 17, 2019
Professional Jackie was so helpful! Very kind! Making sure I was comfortable while my car was in service! Thank you Jackie! You really make Biener Audi feel like F Jackie was so helpful! Very kind! Making sure I was comfortable while my car was in service! Thank you Jackie! You really make Biener Audi feel like Family ! More
by Jenniferjerez01
Employees Worked With
June 15, 2019
Very pleasant doing business with them Great dealership and great team my sales guy mike was excellent and the sales floor manger Leo was excellent as well I would def would go back to buy Great dealership and great team my sales guy mike was excellent and the sales floor manger Leo was excellent as well I would def would go back to buy another car from here More
by Tim815
Employees Worked With
Mike Firouztale, Leo Menuzzo
June 13, 2019
Excellent experience! Top of the line service always from Mike Abu! Great guy and the reason we keep coming back to Biener Audi !! Always available to help and great Manag Top of the line service always from Mike Abu! Great guy and the reason we keep coming back to Biener Audi !! Always available to help and great Management from Drew Russo. They always make us feel like family! A pleasure to do business with! More
by Gabby
June 12, 2019
lot of flexibity in making appointment and job is done in ti everyone is very pleasant in service area. Car is cleaned carefully and waiting area is spacious. I do get the loaner car if needed without any delay. everyone is very pleasant in service area. Car is cleaned carefully and waiting area is spacious. I do get the loaner car if needed without any delay. More
by Saroj
June 07, 2019
My 2019 purchase experience Pierre Abizeid explains every little detail with me. He treat customers very friendly, easy to talk no stress. Make you coffee :) Thank you so much Pierre Abizeid explains every little detail with me. He treat customers very friendly, easy to talk no stress. Make you coffee :) Thank you so much More
by ChristyRS5
Employees Worked With
June 05, 2019
Truly exceptional customer service The customer service and professionalism provided by the staff at Biener Audi is outstanding. Charlie Graf is an excellent and reliable service repre The customer service and professionalism provided by the staff at Biener Audi is outstanding. Charlie Graf is an excellent and reliable service representative. My vehicle is always in excellent hands at Biener Audi. Thank you very much for the care provided to my vehicle. More
by Rbatista26
Employees Worked With
Charles Graf
June 01, 2019
My experience with Pierre and Drew were stellar. Not so great with Brain Paige! Was not impressed with his customer service skills - very surprising because everyon with Pierre and Drew were stellar. Not so great with Brain Paige! Was not impressed with his customer service skills - very surprising because everyone I’ve dealt with throughout the years at Biener have been cordial. More
by Q5-my experience
May 29, 2019
Turning in Q5 for New Q5 I worked with Mike on my first Q5 three years ago. He’s a pleasure to work with, not simply trying to make a sale. I’m in sales and appreciate the hon I worked with Mike on my first Q5 three years ago. He’s a pleasure to work with, not simply trying to make a sale. I’m in sales and appreciate the honesty and transparency he brings to the table. It seems to be the norm at Bieber Audi. Stand up dealership that stands behind their product. More
by Jofer77
Employees Worked With
Mike Firouztale
