Audi Great Neck

respect and good service You come in, you are greeted warmly. You step into the office, the same happens. Then you wait in a comfortable room with a TV and snacks. When the You come in, you are greeted warmly. You step into the office, the same happens. Then you wait in a comfortable room with a TV and snacks. When the car is ready, you are called, everything is explained and any questions answered. The car has been washed and out you go. More

the best, as usual as usual, i have the best dealership in the world. jon aims to please and everyone else does the same. coulld not t be better service! as usual, i have the best dealership in the world. jon aims to please and everyone else does the same. coulld not t be better service! More

Good service I have been to Biener Audi in the past. My service advisor Charles Graf has always told how long my service of my 2012 audi a7 would take and the serv I have been to Biener Audi in the past. My service advisor Charles Graf has always told how long my service of my 2012 audi a7 would take and the service department always delivers either on time or early Everyone there is always been professional and friendly from Charles to Kenneth who cleans the car. Kenneth always does a good job, better than any car wash in town! I would definitely recommend Biener Audi! More

Jessica is Exceptional and delivers Red Carpet Service. Jessica makes owning my Audi Q5 a joy she is knowledgable of the product line always courteous and pleasant however big or small of a problem.. Jessica makes owning my Audi Q5 a joy she is knowledgable of the product line always courteous and pleasant however big or small of a problem.. More

Not Honest I bought my car at Beiner. Everything not covered under warranty is TWICE the price of a non-Audi mechanic. they tell you their mechanics are 'facto I bought my car at Beiner. Everything not covered under warranty is TWICE the price of a non-Audi mechanic. they tell you their mechanics are 'factory trained' whatever that means. Then why does it take them 3 hours to fix just front brake pads and my mechanic a little over ONE HOUR??? They quoted me over $800 (w no rotors) just front pads. The guy point blank said changing pads takes 3 hours @ $150 an hour -- like spending an extra $300 was not a big deal. Sad thing is, the people who work at Audi can't afford to have their own cars fixed there. This is FRAUD, plan and simple. Do the math if they OVER charge 15 people a day, 6 days a week...felonious. More

Yikes-my gas cap wouldn't open It was extremely cold and my gas cap wouldn't open and I was very low on fuel. I drove in and Charlie Graff, my service advisor along with Jonathan P It was extremely cold and my gas cap wouldn't open and I was very low on fuel. I drove in and Charlie Graff, my service advisor along with Jonathan Pizzo helped me immediately and gave me a ride to the diner up the block where I had lunch and when I finished, I texted Charlie, who sent a car to pick me up. My car was finished and in working order and NO charge! This is the type of service I have always received from Biener Audi and I will continue getting my Audi's from them in the future and I've told my close friends of this experience and how great the dealership truly is! Phil B. More

Jeremy is Awesome! I live in East Northport and I travel to Great Neck to service my car. Why? Because I know Jeremy will take care of me. I trust him. I live in East Northport and I travel to Great Neck to service my car. Why? Because I know Jeremy will take care of me. I trust him. More

Exception Professionalism Lauren, our sales rep. was outstanding. Answered all my sons questions and fully disclosed all avaiable options for the purchase. Lauren's knowledge o Lauren, our sales rep. was outstanding. Answered all my sons questions and fully disclosed all avaiable options for the purchase. Lauren's knowledge of the vehicle particulars was exceptional. More