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Audi Great Neck
Great Neck, NY
1,464 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,464 reviews
January 03, 2019
Great Service Nice Professional Staff Everyone at Biener is very friendly and I've always had a great experience there. Jeremy is always there with a smile and helps with my car servicing Everyone at Biener is very friendly and I've always had a great experience there. Jeremy is always there with a smile and helps with my car servicing needs. More
by lisa123
Employees Worked With
Jeremy DeJesus
January 01, 2019
Problem Solver Matt was very detailed in explaining the problem to me and he ensured it was resolved immediately. I was very pleased with the service and i did not h Matt was very detailed in explaining the problem to me and he ensured it was resolved immediately. I was very pleased with the service and i did not have to worry about the cost because all the work was covered under my warranty. More
by Mrs. C
Employees Worked With
Matt Weston
December 31, 2018
great Mike was very attentive and helpful. Great experience with Mike and everyone at the dealership. would recommend Mike and the dealership to friends an Mike was very attentive and helpful. Great experience with Mike and everyone at the dealership. would recommend Mike and the dealership to friends and family. More
by gabriella
Employees Worked With
Mike Firouztale
December 31, 2018
20,000 mile service Made appointment due to engine light was on but included 20,000 as within a few hundred miles. Fortunately I had received an email with a service dis Made appointment due to engine light was on but included 20,000 as within a few hundred miles. Fortunately I had received an email with a service discount for five years. My service rep Jonathan Pizzo said it was an excellent offer from Audi SS I purchased it. More
by Enjoy 2018
Employees Worked With
Jonathan Pizzo in service, Ed Glicksman, Jeremy DeJesus
December 31, 2018
purchase new car Excellent treatment by all those showing me purchase options while returning my A8 off of lease and helping decide on my next Audi. Also exceptional Excellent treatment by all those showing me purchase options while returning my A8 off of lease and helping decide on my next Audi. Also exceptional follow explaining all the technical operations of the vehicle. More
by car123
December 30, 2018
Great! Excellent experience . Fast and exceptional! It was fast and good service. Jeremy explains the service require really well and accommodates the time Excellent experience . Fast and exceptional! It was fast and good service. Jeremy explains the service require really well and accommodates the time really well . Exceeded my expectation! More
by Marinel
Employees Worked With
Jeremy DeJesus
December 30, 2018
Car heaven Quality is defined by grace professionlism sincerity knowledge care and most importantly friendship. This year I purchased my first two audis with a t Quality is defined by grace professionlism sincerity knowledge care and most importantly friendship. This year I purchased my first two audis with a third son to be on the way!📃🚖🚘 More
by Auditriplets
Employees Worked With
Other Employees :
Mike Firouztale, Leo Menuzzo, Matt Weston, Charles Graf, Jeremy DeJesus, Brian Paige, Jessica Baldwin
December 29, 2018
Will definitely be back This was our second experience with Biener and we will definitely be back a 3rd time. Marc makes the experience a pleasure and we loved working with This was our second experience with Biener and we will definitely be back a 3rd time. Marc makes the experience a pleasure and we loved working with him. More
by D Biz22
December 29, 2018
Gret service experience! Biener Audi has always shown me true professionalism, kindness, and effectiveness. No matter what the challenge, they've always risen to the occasion Biener Audi has always shown me true professionalism, kindness, and effectiveness. No matter what the challenge, they've always risen to the occasion. Repair, Maintenance, and questions are always handled right. More
by santini01
December 28, 2018
A great all-around experience We are a repeat customer at Biener Audi. Marc Rubin, our sales person, is the reason. Marc is outstanding in all respects. Technical expertise: Mar We are a repeat customer at Biener Audi. Marc Rubin, our sales person, is the reason. Marc is outstanding in all respects. Technical expertise: Marc knows all the cars and the options extremely well and is able to match them perfectly to our needs. Sales Process: Marc and the Biener team have really streamlined the process so it is virtually hassle free. This allows you to spend the time researching the vehicle versus worrying about the paperwork. Responsiveness: Marc and the Biener team are always attentive to your needs and questions. Whether on-sight, via the phone or email, Marc would get back to us on our questions almost immediately. Integrity: Marc is always transparent and gives you a value priced deal. We never feel pressured when dealing with him and trust him completely. We have recommended him to others who feel the same. Supporting Marc is a great Biener team. On pick-up day, Kevin set the vehicle up so the transition from our old car to the new one was seamless. As with our past experiences, the Biener service department is terrific as well, always making getting service as painless as possible. In summary, Marc and the entire Biener Team are awesome - from making the purchase to supporting you as long as you own/lease. More
by audi buyer
Employees Worked With
