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Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,459 reviews
September 24, 2018
All Positive great experience...we leased our 1st audi with Pierre as our salesperson. WHole experience was enjoyable. Nothing was pushed...up front and honest. h great experience...we leased our 1st audi with Pierre as our salesperson. WHole experience was enjoyable. Nothing was pushed...up front and honest. highly recommend More
by stavy12
Employees Worked With
September 18, 2018
Top-notch, professional and efficient Lauren is amazing, always promptly answering every question we've had. Matt and the Service Department are all on-the-ball, and friendly. The guys w Lauren is amazing, always promptly answering every question we've had. Matt and the Service Department are all on-the-ball, and friendly. The guys who greet you when you come in are professional and friendly. More
by -
Employees Worked With
Other Employees :
Lauren Lewis-Simmons, Brian Paige, Jessica Baldwin
September 15, 2018
Great experience Perfect experience. Honest. Friendly. Couteous. Dedicated. Some of the words that I can use to describe our experience. It was everything a car transa Perfect experience. Honest. Friendly. Couteous. Dedicated. Some of the words that I can use to describe our experience. It was everything a car transaction should be guys did a great job and we walked out really happy at every level More
by Lindasaudi
September 14, 2018
Great Service Experience Jeremy was very friendly and welcoming! The center was packed on a Saturday morning but he took his time with each client to ensure the best service. Jeremy was very friendly and welcoming! The center was packed on a Saturday morning but he took his time with each client to ensure the best service. Would definitely recommend the Biener service center. More
by Nrivera92
Employees Worked With
September 06, 2018
Excellent service and caring staff for My issues were addressed in a timely manner. Staff were very helpful and the ease of making an appointment was much appreciated. I will definitely use My issues were addressed in a timely manner. Staff were very helpful and the ease of making an appointment was much appreciated. I will definitely use this dealership again. More
by LaVoraED
September 06, 2018
The Audi experience From buying the car, to driving the car has never been easier or as enjoyable. The sale team worked with me and was in and out in no time. But Biener From buying the car, to driving the car has never been easier or as enjoyable. The sale team worked with me and was in and out in no time. But Biener took it a step further. There service department is second to none. Jeremy DeJesus is the nicest most knowledgeable service contact I have ever had. He makes sure that your car is done quick and with the least amount of headache. From keeping you updated to helping you get a loaner car when need. I wish I could give him more then 5 stars. More
by bwisun
September 05, 2018
service experience I was so pleased with the service department that I convinced my daughter to buy a new Audi at Biener, even though she lives close to another dealer I was so pleased with the service department that I convinced my daughter to buy a new Audi at Biener, even though she lives close to another dealership. More
by kjlynn
Employees Worked With
I also recommended Marc Rubin to my daughter because my son had a pleasant experience leasing from him., Charles Graf
September 05, 2018
Exceptional service Pierre was patient, kind and very attentive to my mothers needs. She hasn’t had a new car in almost 20 years so this was big for her. Needless to say Pierre was patient, kind and very attentive to my mothers needs. She hasn’t had a new car in almost 20 years so this was big for her. Needless to say she is quite happy with her new car and the buying experience. The young man, Kevin, that Pierre assigned to help my mother with all of the gadgets in the car, was exceptional; what a gem. Thank you Pierre!!!! More
by CoCo04
Employees Worked With
Other Employees :
Michael Abu, Lauren Lewis-Simmons, Jessica Baldwin, Kevin Silva
September 05, 2018
Our audi Pete was a very caring and knowledgeable salesman. He answered all our concerns honestly and we took possession of our vehicle in a timely manner. De Pete was a very caring and knowledgeable salesman. He answered all our concerns honestly and we took possession of our vehicle in a timely manner. Dennis was also very helpful by making us aware that we could get remote start installed, which is a great feature. More
by Trailerman
Employees Worked With
Pete Wiehl
September 03, 2018
Awesome Welcoming atmosphere, salesman Pierre was great, informative and personable. Answered all my questions and gave me ideas I didn’t think of. Extremely Welcoming atmosphere, salesman Pierre was great, informative and personable. Answered all my questions and gave me ideas I didn’t think of. Extremely sweet and kind person!!! The the technologist Kevin was sooooo helpful in his instructions of how to operate the cockpit. There was so much information to take in and he took his time and invited me to come back should I need further assistance. More
by Sunshineg03
