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Audi Great Neck
Great Neck, NY
1,464 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,464 reviews
July 07, 2018
Excellent and Top Notch!!! Excellent, professional, respectful, friendly and NO hassle, NO Haggle service. Extremely competitive initial offer. "Customer for life". I am thank Excellent, professional, respectful, friendly and NO hassle, NO Haggle service. Extremely competitive initial offer. "Customer for life". I am thankful that I decide to stop by Biener Audi. After Biener I did not look any further. Thanks Biener. More
by audireview123
Employees Worked With
Mike Firouztale
July 06, 2018
Customer Service is the name of the game and Biener delivers Michael Abu made our experience of leasing a new Audi easy and fun! We needed a car quickly and he was able to find what we wanted and make the deal h Michael Abu made our experience of leasing a new Audi easy and fun! We needed a car quickly and he was able to find what we wanted and make the deal happen! Thank you Michael! When we picked up the car, Michael introduced us to Kevin who gave the complete overview of the technology package inside the car - making sure every question was answered. Outstanding service! More
by K. Ryan
Employees Worked With
Kevin - the "tech" person, Michael Abu
July 06, 2018
Hassle free Best experience you can ask for. No need to beat around the bush, straight to the point and friendly staff. Lauren was great salesperson, she got me w Best experience you can ask for. No need to beat around the bush, straight to the point and friendly staff. Lauren was great salesperson, she got me what I needed and there was no need to try and haggle because everything was perfect for my budget. More
by AudiS42018
Employees Worked With
Dennis, Lauren Lewis-Simmons
July 06, 2018
Friendly The service staff are very friendly. Service advicer seems very knowledgeable. Waiting area is comfortable with good coffee. The only thing I wish The service staff are very friendly. Service advicer seems very knowledgeable. Waiting area is comfortable with good coffee. The only thing I wish for is the option of loaner car on Saturday. More
by Edwhua1
Employees Worked With
Jeremy DeJesus
July 05, 2018
Biener is great I found my salesman knowledgeable and went out of his way to take us for a test drive. He put no pressure on us and we were thankful for that. He fo I found my salesman knowledgeable and went out of his way to take us for a test drive. He put no pressure on us and we were thankful for that. He followed up with us in a timely manner. We couldn't have asked for a better salesman. More
by Audigirl
Employees Worked With
Ed Glicksman
July 02, 2018
A good experience buying my Q5! I dealt with Lauren in order to buy my 2018 Q5. She is an excellent salesperson - very friendly and personable, extremely responsive in understanding I dealt with Lauren in order to buy my 2018 Q5. She is an excellent salesperson - very friendly and personable, extremely responsive in understanding my desires and looking into things. There was no pressure and no games played - what a pleasure! Replies to any inquiries were super fast. It has been great service so far in every way. Trade and price was fairly negotiated. I highly recommend Lauren! More
by AJ
Employees Worked With
Lauren Lewis-Simmons
July 02, 2018
nice and easy Mike F. is the best. he has helped purchase many Audis in the past but recently he assisted me get into a 2018 RS5 which puts a big smile on my face e Mike F. is the best. he has helped purchase many Audis in the past but recently he assisted me get into a 2018 RS5 which puts a big smile on my face every time I drive. I have recommended many friends and family to Mike, and he has never disappointed. Thankyou Biener Audi ! More
by ssimani55
June 24, 2018
Recall Service I was recently in at Biener to have a recall on my Q5 looked at along with getting an oil change/service. Jonathan Pizzo got me in and out in record t I was recently in at Biener to have a recall on my Q5 looked at along with getting an oil change/service. Jonathan Pizzo got me in and out in record time and I was able to get back to my day. Thank you! More
by Studio54
June 21, 2018
very good Very Friendly staff, very clean facility, great service. I will recommend to all friends and family.or to whoever is interested in buying an Audi Very Friendly staff, very clean facility, great service. I will recommend to all friends and family.or to whoever is interested in buying an Audi More
by dimitris
Employees Worked With
Joe Mortell
June 21, 2018
Happy Customer Our sales experience was as painless as could possibly be imagined. Every effort was made to insure that we were completely satisfied with our lease a Our sales experience was as painless as could possibly be imagined. Every effort was made to insure that we were completely satisfied with our lease agreement by our sales associate and the sales manager. Kevin provided us with an excellent orientation to our new car and encouraged us to come back with more questions as often as we needed to — which we will definitely do. More
by BarMar
