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Audi Great Neck
Great Neck, NY
1,469 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,469 reviews
June 13, 2018
Always professional, tries his best to accommodate needs Been working with Jeremy since 2013 for servicing our 2014 Q7. Everytime he goes out of his way to inform me of the details for the cars that need att Been working with Jeremy since 2013 for servicing our 2014 Q7. Everytime he goes out of his way to inform me of the details for the cars that need attention or replacement. Fast service, gives reasonable price quotes. And goes out of his way to secure loaner vehicles as long as you request them in advance. Him and his team are great. No doubt. More
by TYT519
Employees Worked With
Jeremy DeJesus
June 07, 2018
Biener is the BEST Dealing with Biener Audi is such a pleasure. We just picked up our 3rd Audi from Biener. Mike Firouststale is the BEST!!! The service department go Dealing with Biener Audi is such a pleasure. We just picked up our 3rd Audi from Biener. Mike Firouststale is the BEST!!! The service department goes above and beyond to assure customer satisfaction. More
by Mimi
Employees Worked With
Mike Firouztale, Jessica Baldwin
June 06, 2018
Vehicle Inspection The service was performed quickly and my car was washed when I got it back. I was happy with work performed and no additional work needed to be perfor The service was performed quickly and my car was washed when I got it back. I was happy with work performed and no additional work needed to be performed at this time. More
by rhhall44
Employees Worked With
Joe Mortell, Matt Weston, Jessica Baldwin
June 06, 2018
Amazing I had the most amazing experience at biener of great neck. George, who helped me purchase my new Q3. The whole experience from start to finish was so I had the most amazing experience at biener of great neck. George, who helped me purchase my new Q3. The whole experience from start to finish was so easy and I was treated with such respect and high class sales experience. Thank You so much George and I want to thank AUDI of Great Neck! I will forever be a customer of you guys and will always refer you! Thanks again! More
by Jlauren123
Employees Worked With
June 06, 2018
Exceptional My parents and I purchased a new car for my daughter as a college graduation gift. The process was made simple and smooth by our salesperson. My daug My parents and I purchased a new car for my daughter as a college graduation gift. The process was made simple and smooth by our salesperson. My daughter picked out the car of her dreams from model and options to colors with no issues. The new technical person to help us a adjust and use the many options in the car was a fantastic added value. More
by Terry Horton
Employees Worked With
Other Employees :
I think it was Kevin who helped with the operation of the car, Brian Paige, Kevin Silva
June 06, 2018
FABULOUS CUSTOMER SERVICE I am a senior citizen, and was unable to add a new destination to my navigation system. I entered the Audi dealership in Great neck (without an appoi I am a senior citizen, and was unable to add a new destination to my navigation system. I entered the Audi dealership in Great neck (without an appointment) and expressed my confusion. In just seconds, someone walked me to my car, and gave me a quick tutorial. Now, that's what I call fabulous customer service! Thank you for helping me get to my destination. More
by Nancy12345
Employees Worked With
Not sure who helped me but it was a knowledgeable young man.
June 05, 2018
Sales The staff was excellent.k would recommend this dealership to friends and family. It was a great experience. Will be back In the future. Thank you The staff was excellent.k would recommend this dealership to friends and family. It was a great experience. Will be back In the future. Thank you More
by Lunda
June 05, 2018
Keeps everyone happy From the time of no need to haggle pricing, to personal delivery, to custom service, Biener Audi gets it right every step of the way. From the time of no need to haggle pricing, to personal delivery, to custom service, Biener Audi gets it right every step of the way. More
by ace4155
June 05, 2018
Rrpair They are very professional and save me money too. I glad I contact the them first before making any repairs. They finish their job earlier than antic They are very professional and save me money too. I glad I contact the them first before making any repairs. They finish their job earlier than anticipated. Did not keep me long there. More
by Jing
Employees Worked With
Jeremy DeJesus
June 05, 2018
Biener #1 My family depends on the great service Biener gives us and they never disappoint. Jeremy is outstanding service manager and Lisa at the service desk My family depends on the great service Biener gives us and they never disappoint. Jeremy is outstanding service manager and Lisa at the service desk is extremely helpful and sweet. We are so grateful to have Biener b/c we exchange stories w/friends who live further away & they don't get the treatment we get. Keep up the great work Biener! More
by Addigpa
Employees Worked With
Other Employees :
Lisa in service outstanding too, Rich Pizzo, Jeremy DeJesus, Jessica Baldwin
