Audi Great Neck

Faithful Customer - feels like family here I have been a faithful customer at Beiner for 20yrs and have always felt like family. I have to say I am so happy that Jonathan Pizzo is back at ser I have been a faithful customer at Beiner for 20yrs and have always felt like family. I have to say I am so happy that Jonathan Pizzo is back at service!! More

Top notch service dept. I have been visiting the service dept. for over 15 years. I have always been treated very well. Jon P. Has been outstanding-so helpful and knowledgeab I have been visiting the service dept. for over 15 years. I have always been treated very well. Jon P. Has been outstanding-so helpful and knowledgeable. More

Best car-buying experience in our lives. Beiner Audi was wonderful. Everyone was so nice and professional. No one was pushy. Ed Glicksman was a delight to work with. We would definitely buy Beiner Audi was wonderful. Everyone was so nice and professional. No one was pushy. Ed Glicksman was a delight to work with. We would definitely buy a car from Beiner Audi again. My only complaint has to do with the Audi Q5 itself - the system is very difficult to learn. David Kim was super nice and patient, but it is not an easy car to learn. More

Commitment Mike and his team Kevin Dennis Stephanie Lloyd not only made us feel comfortable but very knowledgeable of the Q5 they sold us. Responded to any and Mike and his team Kevin Dennis Stephanie Lloyd not only made us feel comfortable but very knowledgeable of the Q5 they sold us. Responded to any and all request. Really a top notch dealership. More

Can't recommend buying remotely I bought an S6 over the internet, and had multiple issues with the transaction. The color/option combo I wanted was pretty uncommon, so the choices of I bought an S6 over the internet, and had multiple issues with the transaction. The color/option combo I wanted was pretty uncommon, so the choices of dealers I had to work with was very limited. Emails and phone calls were quickly responded to when it was time for funding, but otherwise it might be several days while I sought clarity regarding the condition of the vehicle, service records, and other due diligence types of questions for buying a car sight unseen. I went ahead and bought the car since the deal was decent and it was CPO'ed so I figured anything major should be covered. I received the car and noted it was in cosmetically below average shape. The clear coat was pretty scratched up, particularly on the roof, all the glass had water etching, and even the windshield had wiper scratches. Upon a code scan, one of the engine mounts had failed as well. Once they had my money and the car had shipped, it went from delayed communication to no communication. Pretty disappointing over all for this amount of spend (any spend, really) and maybe buying onsite would lend itself to a better overall transaction. More

Great service Biener Audi service department is top notch! Everyone in the department is very helpful and also servicing is done in a speedy time. ... three mor Biener Audi service department is top notch! Everyone in the department is very helpful and also servicing is done in a speedy time. ... three more words. More

Precertified A4 I love this Audi dealership. This is my second precertified A4 and always pleasure to deal with staff. Lloyd and Dennis made my purchase easy. I love this Audi dealership. This is my second precertified A4 and always pleasure to deal with staff. Lloyd and Dennis made my purchase easy. More

A Pleasant experience I did not buy my car new or from Beiner, was notified by AUDI USA that I had a recall. I contacted Beiner skeptically, thinking because of the above, I did not buy my car new or from Beiner, was notified by AUDI USA that I had a recall. I contacted Beiner skeptically, thinking because of the above, I would be treated as an afterthought. When I called, from the minute I explained my situation to the young lady on the phone, I was treated like a very important customer. Would recommend Beiner to anyone. More

A Pleasant Experience I brought my vehicle in for a recall and was treated like royalty. The paperwork was completed quickly and I was given a clean, luxurious loaner. The I brought my vehicle in for a recall and was treated like royalty. The paperwork was completed quickly and I was given a clean, luxurious loaner. The vehicle was completed when promised. More

New car purchase I went to Biener Audi to get an oil change on my beloved A6 Wagon. I was walking around the showroom & was greeted by George Faccio. He started asking I went to Biener Audi to get an oil change on my beloved A6 Wagon. I was walking around the showroom & was greeted by George Faccio. He started asking me questions about the car I was currently driving & what brought me in to the dealership. I went into the showroom only to browse........ Anyway to make a long story short I bought a New car. I was blown away by his professionalism, product knowledge & ease of transaction. It was truly a great experience. We came to terms in about an hour, I felt good about my trade value & believe I received a fair deal on my BRAND NEW A6 3.0. I picked up my car the next day & absolutely am in love with my new car. Great experience & thanks to Drew Russo, & Dennis Yu in finance for a painless transaction More