Audi Great Neck

Terrible Service Had an appointment for a recall that should have taken 20 minutes. After waiting over an hour I was told the care wasn't looked at, even though I had Had an appointment for a recall that should have taken 20 minutes. After waiting over an hour I was told the care wasn't looked at, even though I had an appointment that detailed the work I was having done and I handed my keys to their rep in their garage. Sent an email to the service manager after the appointment, its 2 weeks later and I haven't heard a world from anyone. A 20 minute job cost me over 2 hours, with an appointment. More

Outstanding Excellent service and a loaner vehicle was giving without a problem. Waiting room was clean and provided coffee and bagels. Vehicle was done in a time Excellent service and a loaner vehicle was giving without a problem. Waiting room was clean and provided coffee and bagels. Vehicle was done in a timely manner and all issues were addressed More

Love Audi and The service!!! Our service is always the best. They repair or fix any problem should there be one and their maintenance is the best. Never have a problem getting a Our service is always the best. They repair or fix any problem should there be one and their maintenance is the best. Never have a problem getting a loaner and car always ready on time. Everyone at service is outstanding; especially Jonathan Pizzo who we have dealt with for years. Could not ask for anything more!!! More

Amazing Customer Care I am never disappointed at Biener Audi, this is my fourth Audi from them and every person I have delt with has been a pleasure to work with. Richard P I am never disappointed at Biener Audi, this is my fourth Audi from them and every person I have delt with has been a pleasure to work with. Richard Pizzo is caring, with attention to detail and professional in every way. Johnathan Pizzo in service couldn't be nicer, he truly goes above and beyond to ensure my Audi is taken care of, I highly recommend this dealership!! More

Attention like this is priceless! When did you ever look forward to going for service and parts for your car? To eating cream cheese on bagels, a hot cup of coffee or cocoa and then d When did you ever look forward to going for service and parts for your car? To eating cream cheese on bagels, a hot cup of coffee or cocoa and then dessert. To sit in seats as comftable as those in your house. You watch television. You relax. And just when you thought this is perfect, swooosh. Louis comes in to tell you the work is finished and the car looks great. And he is not kidding. This is service. You just can’t make this stuff up. More

The sales experience was a very good one. Leo Drew and Marc or excellent and very helpful during the entire process. This is my third Audi that I have purchased through this dealership. Unfortunately the secon or excellent and very helpful during the entire process. This is my third Audi that I have purchased through this dealership. Unfortunately the second one we had some problems with what the dealership did the best they could to compensate us on the new car deal. More

Audi A6 Does a great job answering all questions about the car, showing different colors, interiors and other details, and then explaining how to use the feat Does a great job answering all questions about the car, showing different colors, interiors and other details, and then explaining how to use the features. More

OUTSTANDING First Class Experience! Every single Beiner Audi person we dealt with could not have been better. Danny did an outstanding job and definitely earned First Class Experience! Every single Beiner Audi person we dealt with could not have been better. Danny did an outstanding job and definitely earned my business for the next time I am looking for a car. Thank you More

GREAT THEY AII WHERE WILLING TO HELP YOU TO THE FULLEST. HAD A GREAT EXPERIENCE AT BIENER AUDI. THEY FOUND MY WIFE THE CAR AND COLOR THAT SHE WAS LOOKING FO THEY AII WHERE WILLING TO HELP YOU TO THE FULLEST. HAD A GREAT EXPERIENCE AT BIENER AUDI. THEY FOUND MY WIFE THE CAR AND COLOR THAT SHE WAS LOOKING FOR . IT WAS A PLEASURE TO DEAL WIHT EVERYONE. More

Will not recommend I have always loved Audi and their cars. It took the right sales person and treatment to turn me away and completely turn me off about Audi vehicles. I have always loved Audi and their cars. It took the right sales person and treatment to turn me away and completely turn me off about Audi vehicles. I went into the dealership looking to purchase a new vehicle with specific requirements. The sales person had little knowledge of their products and didn’t fit my needs to find the right vehicle I was looking for. Also, the sales rep was very rude when I inquired about the price and it was a different price for the same vehicle every time I had asked. (Higher than the previous and higher than tag price)very disappointed. Switched to Mercedes. Proud owner of the GLE63 Amg now I wouldn’t recommend this dealership. More