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Audi Henderson - Service Center
Henderson, NV
117 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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117 Reviews of Audi Henderson - Service Center
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March 28, 2024
My car had some major issues and it took three weeks to figure it out. Stephany Radke was my service representative and she really was amazing. I imported my car from Europe, having just served a tour in figure it out. Stephany Radke was my service representative and she really was amazing. I imported my car from Europe, having just served a tour in England with the Air Force. My car was nowhere in the Audi database. Stephany built a profile for it and now I'm GTG for future serving. Also, my car was not accepting updates in its computer system. It took 3 weeks and multiple communications with Germany, but Stephany and the team never gave up. My car is completely fixed now and I'm very happy with everything Stephany and Audi Henderson have done! More
by RCKMIB
Verified CustomerEmployees Worked With
Stephany Radke
Helpful March 28, 2024
The Audi Henderson team is responsive and very helpful. After I made an appointment for an issue, they called and told me they could resolve the issue if I just dropped by. They go out of their way to fi After I made an appointment for an issue, they called and told me they could resolve the issue if I just dropped by. They go out of their way to fix things in a way to save us money. We really appreciate this team. More
by MARK
Employees Worked With
March 28, 2024
This is always a wonderful experience Stephanie is so professional Audi is definitely a pleasure professional Audi is definitely a pleasure More
by LORIC1
March 28, 2024
This visit was to repair an item that was 8nstalked incorrectly during our last visit. They were very apologetic and quick to get it fixed. incorrectly during our last visit. They were very apologetic and quick to get it fixed. More
by TSLY11
March 28, 2024
Got the front brakes redone, picked it up and they were making a screeching noise. Bright out back, it was not fixed when I picked it up. Bright it back a third time, still not fixed when I picked it up. N making a screeching noise. Bright out back, it was not fixed when I picked it up. Bright it back a third time, still not fixed when I picked it up. Now having to take it in for a fourth time on the same issue. More
by Shannon
Employees Worked With
Other Employees :
The head of service implicated it was because I let the brakes get dirty it was my fault. There was no noise until I got my brakes done
March 28, 2024
Great experience always. We appreciate the customer service and attention to detail. We would definitely recommend Henderson Audi service. We appreciate the customer service and attention to detail. We would definitely recommend Henderson Audi service. More
by gortonmom
March 27, 2024
Geoff is very friendly, helpful, and knowledgeable. I really appreciate the help with courtesy vehicles and lyft rides as I am single and need the help! I really appreciate the help with courtesy vehicles and lyft rides as I am single and need the help! More
by gianalockhart
March 27, 2024
The staff is professional, amicable, knowledgeable and they are very good listeners. Very appreciate service over all. they are very good listeners. Very appreciate service over all. More
by UNBROKENOUM
Employees Worked With
March 27, 2024
Monique always provides me the best customer experience and makes the drop off and pick up as easy as possible. She's always pleasant and has a great personality! and makes the drop off and pick up as easy as possible. She's always pleasant and has a great personality! More
by Art Grijalva
Employees Worked With
