Audi Hilton Head

Disaster averted on a family reunion trip to Hilton Head. Our dashboard lit up with a number of dire warning icons. En route (on Sunday), I booked an appointment for Thursday. Monday am, I called the serv Our dashboard lit up with a number of dire warning icons. En route (on Sunday), I booked an appointment for Thursday. Monday am, I called the service department to help understand what my options were. They made an emergency appointment for same day, directed me to the on-site Hertz (courtesy vehicles were understandably booked) and I was off. Picked up car on Wednesday and no problems for the rest of our visit and 7 hour drive home. Well done! More

Dante took care of me very professionally. They got the job done and I am very happy. They got the job done and I am very happy. More

I had a problem with both my upper rear lights going out at once, after prior experience with service dept, which took Mike Locastro’s help to satisfy me I was very reluctant to return. Today I was greeted at once, after prior experience with service dept, which took Mike Locastro’s help to satisfy me I was very reluctant to return. Today I was greeted by Aimee, who could not have more caring and professional and made me feel at ease. I explained the problem to her and she agreed that it was very odd. Said let me go to service dept and ask, came back took the car in and within five minutes my car was back and the lights were working again. This was all done by just stopping by and no appointment. This is what I call excellent customer service by Aimee. Renewed my faith in the dealership and as long as she is there I will only be dealing with her. Outstanding employee, don’t lose her. Tom Moran More

They were very nice, courteous, and professional every time I contacted them. Amie was very courteous and professional. time I contacted them. Amie was very courteous and professional. More

This dealership had a great selection of cars and a very polite and friendly salesman named Michael. He and Andrew answered all my questions and got me in a car I love. No pressure. polite and friendly salesman named Michael. He and Andrew answered all my questions and got me in a car I love. No pressure. More

This dealership is great! The service department is easy to work with, and I know my car will be in top shape. When I decided to buy my lease car, everyone involved made it q The service department is easy to work with, and I know my car will be in top shape. When I decided to buy my lease car, everyone involved made it quick and easy to do. Will recommend them to all my friends. More

Went for the first time to get my A4 serviced. AC was blowing hot and needed a 95k service. Check in was nice and easy dropped the car off at 10 and was told I’d hear later in the day. Called arou AC was blowing hot and needed a 95k service. Check in was nice and easy dropped the car off at 10 and was told I’d hear later in the day. Called around 4 and left a message. Never heard back. Called the next morning, never heard back. Called a 3rd time and finally got transferred to Aimee, who was not my original service rep. She was great, had all the info and stayed in touch. Even found a way to save me a little money on a $2000+ repair. I’m just all about managing expectations. Just return a call and tell me what’s going on. I’m a first time customer at a high end dealership, and I’ll soon be in the market for a new car. I was just expecting better. (But Aimee was great). More

Fantastic buying experience and Trevor Jackson was outstanding in providing all the info we needed for purchasing our new Q5. Service was excellent from the time we got emails to arriving at the deale outstanding in providing all the info we needed for purchasing our new Q5. Service was excellent from the time we got emails to arriving at the dealership and finalizing the purchase. We drove over 100 miles to purchase our Q5 instead of buying locally and it was well worth the trip both in service and final price of the Q5. More

The team at Audi Hilton Head did a fabulous job. The had everything ready when we arrived and were super-efficient. Kudos to Corey, Nicole and Andrew. Definitely one of the best dealership experi The had everything ready when we arrived and were super-efficient. Kudos to Corey, Nicole and Andrew. Definitely one of the best dealership experiences I've ever had in my life. They made us feel so welcomed and comfortable. Very honest and open about everything. More

They were very professional and did a terrific job. The service manager was super helpful. They finished the job sooner than expected. The service manager was super helpful. They finished the job sooner than expected. More