Audi Hilton Head

Dante and his staff did an excellent job on my service. They even got the birds nest out of the front grill! I had a very nice loaner. Everyone was extremely courteous! They even got the birds nest out of the front grill! I had a very nice loaner. Everyone was extremely courteous! More

Their service department is horrible. The only thing they are consistent about is never having a loaner car- even when you book one way in advance. Horrible online booking system and no The only thing they are consistent about is never having a loaner car- even when you book one way in advance. Horrible online booking system and no personal service whatsoever. More

The Service department personnel were professional and courteous. I am very happy with my recent experience. courteous. I am very happy with my recent experience. More

Steven did a great job taking care of my Q5. Service was done efficiently. Great job! Service was done efficiently. Great job! More

Audi Hilton Head’s service department’s customer service has come a long way in the last year. I had an appt to get a part replaced and a 50,000 service. I received a loaner car within 30 minutes of arriv has come a long way in the last year. I had an appt to get a part replaced and a 50,000 service. I received a loaner car within 30 minutes of arriving and my car was actually finished within 6 hours which totally surprised me. The customer service rep was pleasant and communicative. I had a great experience. More

Very happy with outcome of the deal. Our sales consultant, Johnny , was very helpful in getting me acquainted with the new car features. Our sales consultant, Johnny , was very helpful in getting me acquainted with the new car features. More

The service appointment was right on time. The agent was extremely helpful. Dealership is very professional. The agent was extremely helpful. Dealership is very professional. More

Reasonable service explained printout picked up vehicle and returned in exactly as promised even wiped it down and returned in exactly as promised even wiped it down More

Absolutely OUTSTANDING! !! I live in SW Florida but had a bad tire/rim failure on Interstate 95 within about 10 miles of their dealership in South Carolina as I was returnin !! I live in SW Florida but had a bad tire/rim failure on Interstate 95 within about 10 miles of their dealership in South Carolina as I was returning home from a trip to North Carolina. Contacted them and they took great care of us - even to the point where a Salesman drove out personally to pick us up on the side of the Interstate. Service Manager was also outstanding - procured a new rim from New Jersey overnight, repaired my Audi S7 the next day and had us on our way home. I wrote a detailed 2-page Thank You letter to the General Manager of the dealership expressing my appreciation. Also had their Salesperson do me a quote on a new Audi S6. If my next new car is an AUDI, I will certainly buy it from their dealership even though they are 500 miles from where I live in Florida. Great people, wonderful service, impressive can-do attitudes. More

Great people service. Great work on my car. Looking forward to going back for my oil change! Thank you! Great work on my car. Looking forward to going back for my oil change! Thank you! More