Audi Hilton Head

Michael Aldridge made this purchase experience the pleasurable experience of all my car purchases. He took the time to speak with me a few days earlier to understand my needs and when I arrived at the pleasurable experience of all my car purchases. He took the time to speak with me a few days earlier to understand my needs and when I arrived at the dealership, he was well prepared and delivered on every request. This was my 3rd Audi purchase and the experience will definitely lead to a 4th. More

Purchased my 3rd new Audi from Audi Hilton Head on June 28, 2025. I am extremely pleased with the vehicle, Sales Staff and Service Department. 28, 2025. I am extremely pleased with the vehicle, Sales Staff and Service Department. More

Exceptional Service Experience at Audi Hilton Head As a new owner of an Audi e-tron, I had some initial concerns about whether dealerships would be truly equipped to service electric vehicles. Those conc a new owner of an Audi e-tron, I had some initial concerns about whether dealerships would be truly equipped to service electric vehicles. Those concerns were quickly put to rest at Audi Hilton Head. From the moment I dropped off my car, I was impressed. The service manager, Dante, along with coordinators Kristen and Amy, proudly shared that the dealership has three master e-tron certified technicians on staff. That level of training and specialization gave me immediate confidence that my car was in expert hands. I asked a number of detailed questions, and they answered each one with professionalism and clarity. Just as impressive as their technical expertise was their dedication to customer service. Throughout the process, I received video updates showing the progress of repairs, timely text messages, and a phone call confirming the on-time completion of the work. Their communication was thoughtful, proactive, and seamless. It’s rare these days to find a service department that gets both the technical side and the customer experience right — Audi Hilton Head does both exceptionally well. I can’t say enough good things about my experience and will absolutely continue to rely on them for future service needs. More

The service experience was very good. Kristin, the Service Advisor, was friendly and very helpful. The service was great and the Q3 was ready right on time. Kristin, the Service Advisor, was friendly and very helpful. The service was great and the Q3 was ready right on time. More

My experience with the service department has been very positive. The service writer, Kristin, is knowledgeable, efficient, and pleasant. She understands customer service. I appreciate the videos that th positive. The service writer, Kristin, is knowledgeable, efficient, and pleasant. She understands customer service. I appreciate the videos that the technicians send to explain what they find. Thank you! More

Entire team was friendly, knowledgeable and by providing exceptional service they helped me find the perfect car for my needs and budget. exceptional service they helped me find the perfect car for my needs and budget. More

Was a great experience dealing with Michael buying my vehicle. He made the process very simple and very easy and the service department is amazing. Service manager Dante was very helpful and hands on wit vehicle. He made the process very simple and very easy and the service department is amazing. Service manager Dante was very helpful and hands on with getting the details on getting my vehicle repaired and the concerns I had. The technician Luis was very knowledgeable and got my concerns with the vehicle handled and fixed. Very happy with Audi Hilton Head More

Great car buying experience! The Audi Hilton Head sales team was exceptional in every way. We will be doing what we can to steer our friends to this dealership. They were very aw The Audi Hilton Head sales team was exceptional in every way. We will be doing what we can to steer our friends to this dealership. They were very aware of our time and comfort during the sales process which is not always the case when we have purchased cars from other dealerships. More

service department was awesome, very helpful and accommodating. The curious car was extremely helpful and enjoyable accommodating. The curious car was extremely helpful and enjoyable More

Donte and the group took good care of me. The service and professionalism were nothing short of awesome. When you're there, you're not treated like an everyday customer but more like a family The service and professionalism were nothing short of awesome. When you're there, you're not treated like an everyday customer but more like a family member from the good side. Donte and the staff answered my questions with my best interest at heart and always kept me informed about anything dealing with my RS7. Whenever I had issues, they dropped everything to make sure I was taken care of. Couldn't ask for a better experience. More