Audi Hilton Head

A7 Purchase experience I recently purchased an A7 from Audi Hilton Head. My salesman was Sam Rojas. Sam was excellent to work with. He is knowledgable about the product he r I recently purchased an A7 from Audi Hilton Head. My salesman was Sam Rojas. Sam was excellent to work with. He is knowledgable about the product he represents. He was quick to respond to inquiries as I made the final decisions on what equipment to put on the car. I will do business with Sam again. I am hopeful that the dealerships service department can measure up, Sam set the bar pretty high. More

Very positive sales representative/. buyer experience. It was a process to decide between Mercedes and Audi. The visit to Audi of Hilton Head was after the visit to Mercedes! Upon arrival at the Dealership It was a process to decide between Mercedes and Audi. The visit to Audi of Hilton Head was after the visit to Mercedes! Upon arrival at the Dealership we were greeted by Sam Rojas who presented himself perfectly ,displaying a great deal of knowledge about the cars. He answered all questions in a way that could easily been understood and helped greatly in the decision making process. When my wife saw the special Audi S3 on display in the showroom she was nearly sure about what she wanted!! Mercedes good-bye so to speak! Sam did his job to help us to easily understand the specifics of this nice car. Sam Rojas really impressed us when he helped to find the car we liked within the dealership community of Audi, securing the car for us, arranging the transport to the Dealership and permanently keeping us abreast about the situation! Even though during the process Sam had to travel out of town for additional Audi Training, we were never left alone. Any question from us was answered in an appropriate time frame, and all this in only 5 days! Sam Rojas had an important part in deciding to buy our Audi and we would always refer friends to use him and his way to experience a relaxed and fun car buying time. To sum up our review, Sam Rojas showed a great deal of 'can do ' attitude and displayed that he took necessary ownership of the companies products! More

Pleasurable car buying We live in VA, but chose to buy our new car at Audi Hilton Head. The dealership is staffed with very friendly people, which made the whole experience We live in VA, but chose to buy our new car at Audi Hilton Head. The dealership is staffed with very friendly people, which made the whole experience a pleasure. This is our fourth Audi.... great cars. Our sales agent, Sam Rojas, is very knowledgable and experienced, and has such a nice way about him. You usually have to brace yourself to buy a car, but not with Sam...no pressure, just all the assistance you could want. Relaxed and easy going. The sales manager, Nick, was excellent as well. All the staff were professional and friendly. Best car buying experience ever. More

Amazing Buying Experience My wife and I recently purchased a new Q7 from Sam Rojas at Audi Hilton Head. We had been searching for a new 3 row SUV to replace our Jeep Grand Cher My wife and I recently purchased a new Q7 from Sam Rojas at Audi Hilton Head. We had been searching for a new 3 row SUV to replace our Jeep Grand Cherokee and visited and test drove many models at dealers in Savannah. We arrived at Audi Hilton Head thinking we would most likely purchase an Acura MDX...however, the quality of service Sam provided (as well as everyone else we interfaced with at Audi) easily helped us make our decision. We have a 2 year old daughter whom we took on each test drive. Sam was not only helpful and informative with my wife and I, but also interacted very well with my little girl. In all honesty, our experience was so positive, I'm seriously considering buying another Audi to replace my daily driver instead of buying a new Mustang GT. We will definitely recommend Audi Hilton Head and especially Sam Rojas to anyone searching for a new car. More

surprise find Was looking for a different automobile. Sam Rojas worked with me by phone/email and in person to research what I thought I wanted. While looking at Was looking for a different automobile. Sam Rojas worked with me by phone/email and in person to research what I thought I wanted. While looking at color schemes, he was able to shift gears smoothly as my interest changed to another automobile and went over a new model in a seamless way. He is patient, knowledgeable and reliable-all the characteristics essential to a good buying experience. I am sure I would not have purchased the automobile if it was not for his assistance. More

"EXCEPTIONAL EXPERIENCE" Selecting our two new Audis was a sensational experience. Sam Rojas knows everything about Audi automobiles. He is competent, confident, professional Selecting our two new Audis was a sensational experience. Sam Rojas knows everything about Audi automobiles. He is competent, confident, professional and still manages to create a warm and inviting atmosphere throughout the selection process. All of the others we dealt with including: William Duke, Kent Mariman, and David Eccles were most accommodating as well. The overall experience was exceptional. More

2016 A6 I experienced a very positive purchase process with Sam Rojas in terms of determining the right vehicle, updates on its arrival, and the delivery pro I experienced a very positive purchase process with Sam Rojas in terms of determining the right vehicle, updates on its arrival, and the delivery process. More

Great Experience We went to Audi Hilton Head because they had a particular used car we were looking for. The car wasn't nearly as expensive as the usual cars they dea We went to Audi Hilton Head because they had a particular used car we were looking for. The car wasn't nearly as expensive as the usual cars they deal with, so we expected to be treated like an afterthought to them. But our "salesperson", Sam Rojas, was terrific. He was polite and attentive and very helpful. He never treated us like we were less important than their typical customers. He was knowledgeable and friendly. There was no pressure. We never felt uncomfortable. (And that is no small feat, since we are uncomfortable at almost all car dealerships.) He even took extra time with us after we had already bought the car to show our son the new Audis that he had been admiring in the show room. The manager, William Duke, was also great. He took time to chat with us while we were waiting on some paperwork. Overall, our whole experience at Audi Hilton Head was great. While looking for a new (used) car, we had been encountering some dealerships that were just clown shows. Awful. But this was completely different. The time at Audi Hilton Head was very pleasant and seemed to fly by, mostly because Sam was great (and William). Even the "paperwork" part of the process with Alex Lukas was pleasant. We highly recommend Sam Rojas and Audi Hilton Head for either a new or used car. More

Pleased with purchase of 2015 Q7 and 2015 Passat I purchased a 2015 Audi Q7 in December of 2014, and a 2015 VW Passat in June of 2015 from Audi/VW Hilton Head. Sam Rojas was my salesman with both car I purchased a 2015 Audi Q7 in December of 2014, and a 2015 VW Passat in June of 2015 from Audi/VW Hilton Head. Sam Rojas was my salesman with both cars and did an excellent job with both sales. Beyond the initial sales experience, Sam has helped me and has answered questions after hours and on his days off. Everyone at the dealership has demonstrated customer service that has been above and beyond. I have already recommended Audi/VW of Hilton Head to several people, and I will continue to do so! More

Exceptional car buying experience My wife and I were met by Mr. Sam Rojas upon arrival at Audi Hilton Head. We mentioned that we were still somewhat early on in our car buying process My wife and I were met by Mr. Sam Rojas upon arrival at Audi Hilton Head. We mentioned that we were still somewhat early on in our car buying process and hadn't even yet narrowed it down to a specific make/model of vehicle, but were interested in test driving a few X5's. He was extremely helpful in setting us up to test drive at least 5 vehicles while explaining the features of each without any pressure of a sale. We felt very at ease with him, and even joked with him (albeit somewhat seriously) that he should do voiceovers as a side job because he has such a calming voice and relaxed, professional demeanor! He stayed late that evening after the dealership closed to help answer a few of our questions, again with no pressure. The next day my wife and I returned after talking over all the vehicles we test drove, and met Sam again to request one final test drive in our favorite choice. He handed over the keys and told us to take our time, drive to lunch, and really make sure it was the right car for us. That sold us... we returned and were ready to buy. Despite him being busy with another customer, he ensured we were given a warm handoff to one of his co-workers, Nate Sell, who also was very professional in helping answer a few final questions, even making a phone call to an acquaintance at a partner dealership to get us an answer, as well as asking a mechanic to examine an item we were curious about. Once we agreed to a price, Alex Lukas helped us with financing and was incredibly helpful when we forgot to bring in the title for our trade-in, helping us make alternate arrangements for dropoff. After that, Nate got the car detailed and handed us the keys, offering his expertise at a future date with learning the vehicle's features more in depth (an offer we truly appreciated and look forward to in the near future). Sam finished with his customer and took the time to see us off, thanking us for the business... he was truly exceptional throughout. He made the entire experience enjoyable, facilitating the sale by taking the time to really meet our needs. We certainly look forward to doing future business with Sam and Audi Hilton Head! More